Anonymous
map-marker New Orleans, Louisiana

Had a bad run in with staff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dominos Pizza - Had a bad run in with staff
Too much to put type poor management employees tried to fight me and they threaten my life had to go place a police report
View full review
Tammy W Pnf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never Received order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dominos Pizza - Never Received order
My order was placed just before 6:50 pm at 650 pm showed Chris was prepping my order 8 pm no pizza still saying being prepared so from 812 pm was on phone trying to find my order. Called store recording Called 7 times got ahold of call center gave me a different number. I called same recording on hold for 22 minutes still no order or have spoken to anyone live person. This is the worst service pretty sad when you place order and don't receive it but even worse when no-one even cares. Dominos has always been my favorite but I will never order from Dominos pizza again Sarcastic
View full review
Loss:
$38

Preferred solution: Want to know where the customer service is what the heck happened

User's recommendation: Don't order if you're hungry

Donald M Chf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Roswell, Georgia

I have been hanged up on twice to report lack of product and complaint.

Burnt pizza and not cooked all way wings. With a 1 hr. 7 min. Wait. I called three times once no answer, hold 17 min. Second call. 3rd. Call hung up on. F u button. You know.
View full review
Loss:
$28
Cons:
  • All bad service

Preferred solution: Full refund

User's recommendation: Do not get pizza from Roswell/Alpharetta location it is horrible, and 1hr.b7 min burnt pizza.

Anonymous
map-marker Oakley, California

Never received my delivery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
said theyd deliver at 12:01. nobody called me to let me know if my order was cancelled or if they was on the way or anything. yall got the worst *** delivery like fr
View full review
Kenneth B Oxm
map-marker Morrilton, Arkansas

Waited 2 hours for pizza delivery

Morrilton arkansas dominoes was suppose to deliver our pizza over 2 hours ago. After my husband drove there they said they only had 2 drivers. We had to stay up later .. much later than intended on a work night... I called and talked to the manager, he said " sorry bout your luck". I work at a bar where we have no restraunt and I refer dominos every Friday and Saturday night to them... I am done. This is *** Someone should have tried to make things right by us... there was nothing.
View full review
Loss:
$30
Cons:
  • Need new management

Preferred solution: Full refund

User's recommendation: Don't bother. Pizza hut is a block away.

Kamma M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Need of receipt from 12/6/23

I need a receipt from 12 6:23 in the local office will not provide it although they told me they would email it to me on a corporate account. I need assistance with that.
View full review

Preferred solution: I need a receipt from a purchase on 12/6/ 2023

Adonis N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just bad

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Communication and the way that they took care of me as a regular customer makes me not want to go there again
View full review
Loss:
$20

Preferred solution: Full refund

Gwendolyn S Wcp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

Complaint

I called before 11pm to place an order. I waited for a long time to be told I dialed the wrong number.

I called back the same number for the 90th and Fort location they also didn't answer the phone dominos. It was dominos they took the order and then I was cut off. I called back and was told it was a phone issue then I got a message saying closed. I called the location they said I called and they couldn't understand why I couldn't get service.

They suggested I put my order online but I felt they didn't want to serve me.

One time I had a small order and they insisted they had no change. Tonight's order was $80

View full review
Anonymous
map-marker Paragould, Arkansas

Not getting my reward points

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dominos Pizza - Not getting my reward points
Dominos Pizza - Not getting my reward points - Image 2
Dominos Pizza - Not getting my reward points - Image 3
Dominos Pizza - Not getting my reward points - Image 4
My orders rewards not showing up on my chart got like 4 for $15 last order $23 rewards point not showing up sent pictures of order I should have points for
View full review

User's recommendation: Make sure you get the points

Caydance Kjj
map-marker Charlotte, North Carolina

They suck

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered online and I couldn't add to my sandwich and I got my order in at your store. I was supposed to get a free pizza and I didn't get it. I was talked down to. I want my pizza
View full review

User's recommendation: They continue to do same stuff offer items and say things but don’t deliver when they supposed to.

Anonymous
map-marker Leawood, Kansas

Dominos employee problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I placed an order and was called 30 mins later asking if I could come pick up the pizza or else it would be a lot later delivery I said ok I cant come. The. As soon as I got off the phone they just cancelled my order and when I called they answered still accepting orders and just put me on hold when they realized who I was.
View full review

User's recommendation: No never horrible store

Cheryl V Jvp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received my option for an emergency Pizza

I ordered a five topping hand-tossed pizza on Friday December 29th 2023 at store 4874 in Pennsylvania my order number with 936 I never received my option for an emergency pizza for free although the TV commercial was still running at that time
View full review
Pros:
  • Pizza tracker
Cons:
  • Always get something wrong

Preferred solution: A free emergency Pizza of the same value and quality of what I ordered on December 29th 2023

Tannaz K Zcr

Opened a case via email but never received any response

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered pizza for my employees at work for Christmas party and the order arrived 2 hours later and felt so embarrassed and the piiza arrived cold with no plate or tissue
View full review
Loss:
$111

Preferred solution: Full refund

Ronica Ozy
map-marker Chicago, Illinois

My food was burnt

I was chatting with Elliene and she forwarded me to a page that requested more money/credit card info.. This is Not fair
View full review

User's recommendation: Check your food

Patsy M Dyb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ludlow, Kentucky

Major complaints would not rate this company

I ordered a thin crust pizza withEXTRA CHEESE when I got it it barely had any on it . First ti.e I called to tell them they hung up on me. Then 2nd time manager told me I was lying. And I was charged for extra cheese and barely had any on it.
View full review
Loss:
$40

Preferred solution: Full refund

User's recommendation: Never order from domino's

  • 1
  • ...
  • 13
  • 14
  • 15
  • 16
  • 17
  • ...
  • 396