Dominos Pizza - 1st Order Incorrect, 2nd Order Burnt

159 of 906 Dominos Pizza reviews

I've had pneumonia for 2 weeks and been pumped with an incredible amount of drugs. After blacking out, I woke up knowing I needed food and couldn't drive, this is where the problem started. Nothing sounded better than a Dominos thin crust! The center of my order was the thin crust, with additional items thrown in to meet delivery requirements.

Received my order and both pizzas were hand tossed - NO THIN CRUST - even though the box was labeled correctly. I called Dominos to get the correct pizza and was begrudgingly told it would take 20-25 mins.

55 mins later it's delivered. I open the box, anticipation building, I haven't been this happy in 2 weeks, I almost can't stand it! Then I see it, the F$#&ing pizza is HALF BURNT. Literally has black char all over the right side of it.

Nowhere in the English language was I aware that thin & crispy was the direct translation of burnt to a crisp. Domino's, 909 W. Spring Creek, Plano, TX 75093: I'm sorry that you despise your jobs and made a mistake, but not every order comes from a drunken *** on Fri/ Sat night. Even if it is from a drunken ***, if they pay, they are your meal ticket.

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More Review Details

Diversity of Products or Services
Discounts and Special Offers
Staff
Website
Customer service

  • What I liked
    • Speed of delivery
  • What I disliked
    • Burnt pizza
    • Incorrect orders
    • Slow redelivery of incorrect orders to asking
    • No quality checks
    • Delivery fee

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$6
Product or service
Dominos Pizza Crust Pizza
Review category
Fast Food
review #803407 by

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