Omer H Laq

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Verified Reviewer
| map-marker San Francisco, California

Order not received

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I placed order for a free pizza coupon. After arriving my order was not provided. They stated cancelled but app stated ready.
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Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order from donunos.

Anonymous
map-marker Doylestown, Pennsylvania

THANK THE MANAGER

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THE MAMAGER AT THE SOUTH DOMINOS IN MARION INDIANA WAS VERY GREATFUL FROM FANNINGS IJUST WANTED TO LET HIM KNOW WE APPRECIATE THANKS
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User's recommendation: VERY NICE

Anonymous
map-marker Cape Coral, Florida

Your fabon road and Cascade location in Atlanta Georgia is one of the worst I ever dealt with my life

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They leave you on the phone and tell you they'll be right back with you and never come back to the phone.
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Niylah Qzl
map-marker Bellevue, Washington

Delivery issues

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I didn't get all of my order. And I tryed calling the store 5 times, each time I got hung up on.. I had to pretend like I wanted to place a order to get to speak to someone..
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User's recommendation: Don't use delivery..

Anonymous
map-marker Marrero, Louisiana

The coupon didn’t work

Dominos Pizza - The coupon didn’t work
You emailed me a coupon that didnt work, I called & emailed but nobody responded back. I called my local store, they told me to contact customer service
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Mr. T L

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Verified Reviewer

Poor Customer services skills at a location

A worker at 1758 Pitkin Ave , Brooklyn, N.Y. 11212 , located on 11-27-2023 at about 6:30pm, Did Not want To Take My Order because he was To busy, To do so at The Time of Me Trying To place my Order at The location. (He Told Me he was To busy right now To Take My Order and had me waiting.) A Co-worker That work with him Told Me his name Is ( Sha-ha-da )
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Preferred solution: Apology

Jon C Gxl

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Verified Reviewer

Order minimum

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I tried to order lunch because U was not able to leave and the local Dominos has a $17.00 minimum so I didn't order and will not in the future! The minimum is too high!!!
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Adam C Tur

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Verified Reviewer

They stole money off of my card

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Domino's stole 23 dollars off my card and claimed I ordered a pizza that I never did. I was asleep during this and woke up to see a Domino's transaction I never made. I'm upset at this company, I needed that money and I have no idea why they stole it. Please fix this, Domino's is horrible, and they keep hanging up when I try calling.
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Loss:
$23
Cons:
  • Refusing to answer phone calls
  • Stealing your money

Preferred solution: Full refund

User's recommendation: Never give your card information to this business you never know what greedy employees are there

Candy F Jqh
map-marker Marion, Ohio

False advertising

Try to get my grandkids the free emergency Pizza that you advertise on television and your website but of course it's not there it's fake call my local Domino's oh we can't do that anymore because somebody took advantage of us so you need to take the ads down you need to take it off the website you need to stop trying to sell *** that you're not going to do and all your corporate numbers are not corporate numbers they just go to another Domino's and tell me they can't do nothing and hang up Domino's is terrible just terrible and I will make sure that every human being I ever encounter knowGo Pick Pick s how terrible they are

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User's recommendation: Go. To different pizza place

2 comments
Guest

You have to place a digital order for $7.99 or more. Once the order is complete, the free pizza shows up on your app under “my rewards”.

The offer is valid for 30 days.

It doesn’t sound like you did any of that. You definitely can’t just call and ask for it.

Guest

Look at you, too broke and dusty to by a terrible pizza. What a shame...

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Shelly R Axd
map-marker Bethel, Ohio

Emergency pizza? You mean coupon is glitching try again another day pizza

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I have tried to order the free emergency pizza 3 different times now in 2 weeks and everytime they are saying that it's glitching and to try another day: doesn't seem like the best way to handle this situation.
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Loss:
$14
Pros:
  • Usually great deals and friendly customer service
Cons:
  • Deal has not worked 3 different times now

Preferred solution: My free emergency pizza and if you feel generous maybe one for my dad who tried to get one and couldn’t as well

Brandi B Bgq

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Verified Reviewer
| map-marker Lancaster, Texas

HORRIBLE

I had 18days to redeem my coupon and when I tried to redeem it I was not able to use my code! I put the code in so many times that I over did it! NOT ONLY THAT EVERY TIME I STARTED THE ORDER OVER THE PRICE CHANGED! Only to realize that it wouldnt accept my payment unless I pay full price. Yall owe me 24.50
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Loss:
$25

Preferred solution: Full refund

Anonymous
map-marker Fayetteville, North Carolina

Dissatisfaction and lied to

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The current advertisements are that if you order a pizza online that you get a free emergency pizza for a future time. That sounds nice but when I tried to collect on the free pizza I was told by the manager of the store that I am not eligible because I didn't follow all of the rules (that I have to validate it immediately and use it within 30 days) which is their way of not having to live up to their end of it . It's crooked and false advertisement.
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User's recommendation: Do not believe what Domino's advertises

Jamison L Xuo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

4613 is cheating

Dominos Pizza - 4613 is cheating
Store 4613 is lying to customers, Management is just pressing buttons, dishonest to customers and corporate!
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Preferred solution: Employee

User's recommendation: 4613 needs attention

Keerthi Qcn
map-marker Waukegan, Illinois

The 3 men working in the waukegan il store just stole my card info and bought 2000+ dollars worth of tickets online

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On Friday Oct. 13th @ approximately 1:45-2 pm 3 men at the waukegan il Dominoes on grand Ave stole my Credit card info and used it to purchase over $3000 worth of Seatgeek tickets as soon as I walked out the door.

I immediately shut down my card & filed a fraud case & have been working with the police dept. I also returned to the establishment & asked to talk to the manager. He was extremely rude & would not even discuss anything with me at all...he just walked away. I then noticed one of the guys was still there hiding under his hoodie facing the wall.

When I pointed him out he grabbed a pizza box (was apparently the delivery guy...also he was the one who originally rang me up) and started to walk out the door next to me. He looked up from under his hoodie and said to me "I'm sorry" and started walking faster & left.

$3000 dollars these guys hacked off my card !!

I USED TO eat here often...

NEVER EVER AGAIN !

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User's recommendation: DO NOT GO HERE ! Theft & Fraud ...

Thomas K Gms
map-marker Oxford, Alabama

Order was wrong and no one to talk to

I ordered a pizza with everything on it and what i got was a thin crust pizza that made little ceasars pizza look gourmet. The amount of toppings was minimal at best and it wasnt even enough to fill up a child. What happened to wanting to make a customer happy? I didnt even feel like complaining in store because the employees all looked angry and unapproachable.
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Loss:
$22
Cons:
  • Not enough pizza for the price

Preferred solution: Full refund

User's recommendation: Go somewhere where they make the customer happy about spending 22 dollars on a pizza as small as that

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