Dominos Pizza
Reviews and Complaints
www.dominos.com
Kenya Jds
It was good service but forgot my icing for cake
i ordered lava cake but never got my icing for it
Reason of review:
Bad quality
Columbia Pnm
Penn Hills, Pennsylvania
Thievery
The Dominos on Frankstown Rd in Penn Hills, PA charged us for a 2 liter that was not delivered. The delivery driver promise to bring it right back but never did. The store manager refuses to issue any credit or give us the product that we paid for.
Reason of review:
Order processing issue
Drayven Lzj
Was done very disrespectful
Ordered pizza was told that it would be here in 30 minutes i called 3 times and was told that they were very sorry it finally arrived 1 hour and ahalf later and i was upset they gave me a 15 dollar and 50 cent credit i called to get my credit and they tell me no that i was banned wow thats how costomers are treated
Reason of review:
Order processing issue
Rebekah Zrg
Cincinnati, Ohio
I tried to place an order an order and a half before closing and aomeone kept picking up the phone and hanging up.
I kept trying to call to place an order and this was 130 and Domino's didn't close until 3 they kept letting it ring for about 10 minutes and then someone will just pick up the phone and hang it back up so they didn't have to take a new order.
Reason of review:
Poor customer service
Celestino Psu
Navi Mumbai, Maharashtra
Billed extra without service
Everyday value offer -: billed extra without service On 16th Dec 2017 i ordered online 2 pizzas (deal of rs199 each) + 1 garlic bread, out of which one pizza i asked for extra topping of red paprika and i was charged for extra topping (rs 249). But on delivery topping was missing. On my complaint, customer care called me on 17th Dec around 3:00 PM and told me that i will be provided complimentary Pizza with extra red paprika topping. On being asked timing i told them between 6:00 PM to 8:00 PM. On that day there was no delivery, i escalated again at 9:30 PM in the night and got call at 10:00 PM from CBD Belapur Sector 11, Navi Mumbai branch. Branch Manager was quite rude and asked me when to deliver complimentary pizza, i told him today is quite late so you can deliver between 6:00 -8:00 PM tomorrow. (i.e. 18th Dec) He told me to call on landline between 6:00 PM to 8:00 PM then only pizza will be delivered. I said i will not call. Is Dominions giving me freebie? Its Dominios mistake for charging me extra for the topping not provided. It is in lieu of poor service i was offered that. Who will refund my money and pathetic experience? Transaction No. : cash-10355****
Cons:
- Was disappointed in my order overall
- Custmer service
Reason of review:
Order processing issue
Preferred solution: Full refund
Nitara Jhs
Madison, Indiana
Dominos Pizza - Review in Fast Food category from Madison, Indiana
I had a positive drug screen. I thought it was medication I had taken. It was not held against me I was tested again after not eating Domino's and passed. Awaiting an investigation. I love Domino's, it's great food with great customer service I hope this issue can be resolved.
Whittney Zvq
No longer hungry for Bay Ridge Dominos Pizza
On June 19, 2017, we received the worse service from the Bay Ridge Dominos Pizza. Had several problems ordering online, after we finally placed our order the track my pizza was taking forever to update us. After an hour someone finally contacted us and told us that it would be 2 more hrs!! My husband ask him if he was serious, after confirming that he was serious, my husband told him no we no longer wanted the pizza. Really, this is absurd, nobody should have to wait this long for something that is supposed to be faster than cooking.
Reason of review:
Poor customer service
Anonymous
New York, New York
Delivery charge of 2.99 bad for buiness
Pizza cost about 1.98 to make you charge 5.99 + you make enough money . The 2.99 should go to the delivery drivers because of maintenance on vehicle n gas why do u keep it . I might stop all delivery or stop Domino's all together .It is just totally wrong
Reason of review:
Pricing issue
Leonia Eop
The worst experience EVER
After ordering from Domino's on government at in baton rouge la I waited and hour and a half too call the store and find out my order was given away to someone else and not confirmed. I then called the store again where Jay the manager told me with an attitude is not his fault I can come pick up the food if I want. My intelligence was insulted because if my pizza were delivered why would I come pick up the food? My money was taken off my card my husband was late for work and I'm still very much HUNGRY. I love dominoes but that particular store always disappoints me in some way
Reason of review:
Order processing issue
2 comments
Marnee Htk
Kansas City, Missouri
Horrible
Everytime I call your store it's closed not closed just open and no one's working so basically you're telling me that you guys close at 12 and you stop delivering at 10 this is the third time I've called from this location I had to cancel order at this location and I'm very displeased what's the purpose of telling people you're open until a certain time but every time you order they call and tell you that they don't have a driver
Reason of review:
Order processing issue
Aunika Mct
Deliverey
I place a order at 649 pm an it is 816 pm an my order isnt deliverd yet.i would be so pissed but im at work an my lunch is over.i call back an the dumb *** put my order for carryout when i asked him how much to order to deliver
Reason of review:
Problem with delivery
Brixton Muv
Worst delivery
I didnt get my order and delivery guy was rude
Reason of review:
Problem with delivery
Mikiya Auo
Dominos Pizza Delivery Service Review
Made an order it was confermed an i did nt recieve my order
Reason of review:
Problem with delivery
Angelus Urw
2 HOURS FOR MY FREAKING FOOD
It's been 2 hours on my order call store HUNTER SAYS HE HAS TO MAKE IT OVER FRESH SO THAT'S ANOTHER 35 MINUTES, THIS ISN'T FIRST TIME HAVING ISSUE WITH ORDERS THIS IS *** RIDICULOUS CALL 800 NUMBER ALL IN A MEETING TIL 5:30 WHAT IS YOUR PURPOSE OF ONLINE DELIVERY CONVIENCE FOR PEOPLE WHO HAVE HEALTH ISSUES. IM AM BEYOND PISSED AND WANT SOME KINDA REBATE A.S.A.P LITTLE CEASAR UP THE ROAD COULD CALL A FRIEND AND EAT FROM THERE FROM NOW ON BECAUSE THIS IS BULL,MEMORIAL DAY I GET THAT I HAVE 13 FAMILY MEMBERS WHO HAVE DONE SERVICE AND SOME STILL ARE,SOME GONE!!!!!!!!!
Reason of review:
Problem with delivery
1 comment
Corbett Tko
Dominos Pizza - Pizza Review
Very bad service pizza was not cut got carryout and went to pick up and they said they dis not have an order for me so she left and i went up there i eat there twice a week this was the worst service and cold nasty pizza i have ever ate and she was rude. My name is Ruben Munoz Jr
Reason of review:
Bad quality
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Protip. Read what you typed.
"that particular store always disappoints me in some way." MAYBE you should think about trying a different store if this one disappoints you so much. You can't get pissed if YOU are the one that keeps going back after ecery bad experience.
I can def. get mad when I'm paying my money for their services.
The point of that comment is so that the company will know and possibly do something about the place. I don't order from their anymore and if people took a little pride in what they do then this wouldn't be an issue. Thanks for you concern that was not needed much.
Learn to spell before coming for anybody. Have a great day.