Nuh Xjf

Dominos Pizza - Customer Care Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The lady answered the phone I said hello she said I can't hear anyone I said hello even louder but I could clearly hear her she then cancelled the call I seem to be having extremely horrible day with Dominos I walked in to pick up my pizza because they charge so much for a delivery there is a screw hanging out of the door and it's scratched and ripped open my jacket scratching my arm I called the store to talk to a manager I ended up communicating with a assistant manager name mr. Famous I told him that my jacket was ripped he told me I needed to speak to the general manager who would be in between 6 and 7 I said okay as he was hanging up the phone while we were both still on the phone in a sense he then said she called back and complained about that *** extremely offended by the money that I have spent in Dominos over the last two years having delivery sent to my home and my business in the same day over the summer to feed my kids and feed myself and to be treated with such disgust as if I don't have a right to say that my property was damaged because as I was walking out the door the door hit me before I could get out I wouldn't I would not be using this system at all and waiting for the general manager to come in and only discuss it with him had mr.

Famous not treated me so poorly as if his job availability does not exist from people like me actually wanting to order food from Dominos to Simply get enjoyment out of a good product I'm totally disgusted with how I was treated and I hope and pray to God that the company takes care of me as a client that is cared for and appreciated and also reprimands mr.

Famous that is the assistant manager in the Dominos located in West Philadelphia on Lancaster Avenue. Email Erika Rooney at yahoo.com do not capitalize or put a space when it comes to my name phone number 267-275-****

View full review
Reason of review:
Poor customer service
4 comments
Guest

I have not been helped at all no one has tired to help me at all i went passed the store and they took the screw out never got back to me at all. The address to the location that damaged my coat is 6001 Lancaster ave a, philadelphia pa 19151 2****76000

Guest
reply icon Replying to comment of Guest-1327805

No one has contacted me yet it is now going on a month later and dominos has yet to reach out to help me as a valued customer, 06/2/2017 267275**** erikarooney@***.com

Guest
reply icon Replying to comment of Guest-1335563

I would suggest to NOT post personal information on a public website. You’re opening doors for scammers. Just sayin...

Guest
reply icon Replying to comment of Guest-1402329

thank you i thought this was there site to file a complaint to actually get results but thank you

View more comments (3)
Chelcie Mbp

Tried to place an order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They messed up my order i called and asked for the gm they put me on hold gm never got on phone after being on hold for 20 min tried calling back and they ignored me
View full review
Reason of review:
Order processing issue
Imaan Guf

Bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dominos driver was really rude, repeatedly asked for a tip. I told him i didnt have cash to give him a tip. He was very persistent, was refusing to leave without a tip. Told me his name, and said call to report him. And also said he would never deliver to me again. This is the South Houston location.
View full review
Reason of review:
Poor customer service
Anonymous

Dominos Pizza - Pizza Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dominos Pizza - Pizza Review
Friday March 17, i purchased two medium pizzas and wings. The pizzas was not completely cook the cheese was not melted and the pizza was cold. The chicken had sauce thrown on it.
View full review
Reason of review:
Bad quality
Janese Lww

I can't get my rewards pizza because your system won't let me in now that it's time to collect my free pizza!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The manager said I'd have to call 1800 dominos and speak to customer service because it's an online issue but I couldn't get through
View full review
Reason of review:
Poor customer service
Yazmeen Ihc
map-marker Varanasi, Uttar Pradesh

Worst pizza i have seen in my life .

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Your manager were abusing for that i having compliant
View full review
Reason of review:
Poor customer service
Anonymous

Worst Pizza and Wings Ever!!!

6/3/2017 @ 9:00 p.m. Arizonia time.

We were delivered cold wings and pizza. I am not a person that usually complain much, but this is unrealistic. I don't know if the workers were having a bad day, or if the store was closing soon but even with those being the excuses, then I would of rather you contacted me and said that you will not be coming and reverse the charges. The crust is soggy and the ingredients are "old" tasting.

The wings were to be "mild" and the sauce seem to have been an after thought that was applied to wings that weren't even done completely. So I won't be ordering anything else from this store.

View full review
Reason of review:
Bad quality
1 comment
DominosCares

I apologize for this experience! Please contact us at bit.ly/dpz_cares and please mention reference#2823569 so we can help make this right! *TH

Anonymous

Dominos Pizza - Pizza Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dominos Pizza - Pizza Review
Dominos Pizza - Pizza Review - Image 2
We ordered 6 pizzas. This one was completely smashed because all of the pizzas were shoved in one bag. Very disappointed. We were not able to salvage it.
View full review
Reason of review:
Damaged or defective
Anonymous

Still waiting !!!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We ordered our pizza at 11:45 PM, it is now 1:28 AM. First Pizza came it was not a Brooklyn crust and it did not have extra sauce, the second Pizza came and it looked like they were being smart about how much sauce with extra sauce. I could not even pick of piece of pizza up. They are now making a third Pizza, I hope this one is right, i'm hungry and I want to go to bed.
View full review
Reason of review:
Not as described/ advertised
Carolee Yub

Dominos Pizza - Two Topping Pizza Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dominos Pizza - Two Topping Pizza Review
First off i placed a delivery order at 9:30 p.m. online. Right after a lady called me saying they aren't doing deliveries no more and asked me if i wanted to do carry out. I agreed and drove to pick it up, and when i walked in the lady asked my name and when i told her, she said my pizza fell on the floor and they had to make it over so Sat outside and waited on it, i got my pizza and the wings where burnt and my pizza was wrong.. smh
View full review
Reason of review:
Damaged or defective
Ryenn Rtb

*** and disrespectful customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ive been ordering with these idiots for a few months ONLY because my children love dominos pizza and the perticular place is the closet to deliver to my brownstone.. Every single time and i mean that truly i order from them i get my food 3-4 hours later and get disrespected by the store manager.

He is disrepectful to women and children an im alao going to contact BBB about his shop and Dominos also if his situation does not get fixed (i.e. fire that *** manager) im also considering a class action law suit against dominos for allowing things things to take place thru their franchise..

Me an my children were called out our names and denied our food.. Im done with dominos and free food wont cut this time..

View full review
Reason of review:
Poor customer service
4 comments
Guest

So free food won't cut it this time...... I'm betting the disrespect you received was from the manager telling you that you were not going to get a refund or free food as you are a serial complainer who has abused that privilege and they didn't care who you called because the computer record will show you are a scammer.

Most pizza places deliver in a 10 mile plus radius so just go into the store and get your pizza that way. It really sounds like you have boned yourself. I'm seriously doubting the time table you have complained about. If that happens once I would understand your anger.

But you claim it's every time. You are either a glutton for abuse or so lazy as it to be a true sin. Either way how can you complain when you refuse to do anything yourself to resolve the issue other then whining on the web? They keep records and I'm guessing those records are going to show that you are a scammer who complains every time you place an order.

What you are doing is theft and you should be ashamed of yourself for the lesson you are teaching those children.

They have the right to have good and honest parents who teach them productive life lessons to prepare them for being an adult. Not a scammer who screws us all over with their dishonesty.

Guest

lol this post is such BS. firstly if you EVER had to wait 3-4 hours once at a location.

i could KINDA see giving them a 2nd chance to correct it. but you say that EVERY time they get your order 3-4 hours later? gimme a break. i personally wouldn't have given them a 2nd chance.

you then go on to say he's disrespectful to women & children?

how so ? you offer no proof of anything said/done to you/your kids. you don't even hint at what was said/done.

what good would a class action lawsuit get you?

for poor customer service? LOL you'd get laughed out of the court so fast your head would spin & you'd be BEGGING to wait 3-4 hours for an order from them in comparison.

Ryenn Rtb
reply icon Replying to comment of Guest-1327938

Really don't care about your opinion but thank you TROLL for taking time out of life to comment at 2am.. Lol..

Leaving a long comment is telling me what? Why do you even care? Is it your hard earned money being spent? Is this your children?

The answer is NO dummy.. Lol.. I find it real funny that you and the *** under your comment choose to come on this site and and talk *** about the consumer and not the business..

Just go back to choking your chicken at 2 am an leaving your comments elsewhere.. Bye ***

Guest

"perticular"

Particular is the correct spelling. And you have the nerve to calls someone an ***.

View more comments (3)
Noely Jbf

Lousy.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lousy manager at store 7881. She said she would void charge. Then she got rude and refused to void it after insulting my family.
View full review
Reason of review:
Poor customer service
Joey Wyj

Food not delivered after 2hours

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Was told they didnt have my phone number by manager ashley in halls so i was stood up
View full review
Reason of review:
Problem with delivery
Kennedie Moe

Los Angeles Crenshaw and Exposition... Jose Lopez

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I would like to have corporate call me a.sa.p regarding this incident
View full review
Suzette Wms

Complaints w your workers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My complaint is your workers taking money with gloves on then returning back to make my pizza. One worker didn't have on any! The back and forth with several workers with gloves preparing food and doing other things like on their phones, handling money,taking orders, killed my appetite so bad, I decided to cancel my order. This is the second time I've oppservied this on your location in Mableton Ga on Mableton Pkwy. I understand your workers are young however, it gives no excuse for being unclean when handling food. Not wanting to get anyone fired however with such an outstanding company I would think you would train your workers better. I really love Domino's Pizza however I can't return to this location knowing that someone could get me sick simply because they don't care. Please follow up for we should not have to contact Food Services to see what can be done. My name is Larry Tolbert I can be reached at 504 400 ****. Sincerely you're dissatisfied customer Larry Tolbert. Today's date April 30th
View full review
Reason of review:
Poor customer service
  • 1
  • ...
  • 281
  • 282
  • 283
  • 284
  • 285
  • ...
  • 396