Resolved
Jahan Ucr

Resolved: Rude no experience for his posotion

Mr.Alex was very rude he did not resolve the problem he talked to me ugly telling me i shoudnt be pissed off that is not any kind of way to speak to ANY of his CUSTOMERS he needa to be removed since he has no experience with customers and his position should not be a Manager postion if he does not like his job by the way he spoke to me then he shod be terminated that was the WORST CUSTOMER SERVICE I HAVE EVER HAD I WAS NOT GIVIN A STORE NUMBER DUE TO HIS RUDENESS SO I GOT THE ADDRESS 106 E.OVILLA RD. RED OAK TX 75154
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Cons:
  • Manager insulted me
Reason of review:
Poor customer service
Cedric W Ceh

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Verified Reviewer

Dominos Pizza Delivery Service Review

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They did not deliver my order last night but it should my order was delivered Then they promise me a free pizza now they told me 45min to 1 hr it been 2hrs. The manger is acting like a ***. He was the one who promise me a free pizza
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Reason of review:
Problem with delivery
Nonya B Bhd

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Verified Reviewer

Short Review on February&nbs-05:00;13,&nbs-05:00;2017

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Our order was messed up about three weeks ago! The Mgr, a female, said we were getting a free large, three ropung pizza, because of the mix up I just valled & there was nothing on the screen undwr my phone #!!!! We dod not get the pizza as promised! Rev Chrossi Camilleri
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Reason of review:
Order processing issue
Jeri Qnq

Dominos Pizza Customer Care Review

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Poor customer service and always having to argue with a disrespectful employee when I called to order food.This is the third time this has happened in 3weeks and I am beyond upset!!!!!
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Reason of review:
Poor customer service
Anonymous

Dominos Pizza - Delivery Service Review

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We ordered from our local dominoes it has been over 2 hours and when we called the 1st time they told us even though it had been an hour they said they were backed up and it would be few minutes. Here we are an hour later and still dont have our food. We called again and we were told it had been brought to our home when it had not. They assured us they would send the food back out. It has been 33 minutes since we were told the 2nd time it was on the way. No one offered to help us or discount our food. Kevin Carpenter 980432****
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Reason of review:
Problem with delivery
Guelda Xrz

Dominos Pizza Customer Care Review

White kinda tall was very rude tonight also my order was wrong an i will like a refund of my money 20.95
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Reason of review:
Order processing issue
Allysa Vpw

Dominos Pizza - Customer Care Review

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On last Wed., I received an online offer for Dominoes a large 2 topping pizza for $5.99. This was a promo. I went to the local Dominoes and the owner was very rude and said there was no such offer and even after I showed him the corporation ad and text, he flat refused and slammed the drive thru window in my face. I won't buy from this *** ever again. I feel sorry for his employees. The man is psycho.
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Reason of review:
Poor customer service
Jamaree Enb

Theft out of my account

I was charged twice at different times on the 16th of March. A local Dominos employee there used my card on file and paid for whatever food. I was out of town. I called my local Dominos and had to call a different office. I was told to have my bank dispute the charges. That's all well and good, but one of the local employees used my card illegally. My banks fraud division is looking into it, stopped my card and issuing a different one. I'm going to contact the police as this is a nightmare and now I have to contact businesses when the new card comes in. There has to be something you can do to get the person responsible out. I have ordered from Dominos in the past but now I won't expose my new card information. Someone needs to be held accountable. My local Dominos is in: Wahpeton ND My name is: Jackie Clift My phone is: 701-491-**** Regards, Jackie Clift
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Reason of review:
Poor customer service
1 comment
Guest

i don’t know what your local domino’s policy is, but my local store in California doesn’t keep your card on file. It charges your card once for an order you make, then deletes the numbers once they payment goes through.

It could be an employee that took pictures of your card, but that would be pretty stupid because they can get fired for using your card in any way. Or it could be someone (non-employee) with a credit card scanner or skimmer that somehow got ahold of your card info then used it.

Allee Tcn

Pizza And Cookie 599Deal Review

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I ordered online and the tracker says itbleft the store at 2:32 pm and its now 3:07 food just arrived
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Reason of review:
Problem with delivery
Shelsey Mds

Dominos Pizza - Buy One Get One Free Deal Review

Hi my name is Rosalyn I'd order 2 pizzas online it was buy one get one free I go to pick them up they said they didn't get the order so I had to order to render Pizza paid for them the young lady went over to the some blue crates lifting them up and she got some dough out and start working it and I explained to her I don't want that I said you didn't wash your hands you just took my money and the lady before me is money and you never washed your hands oh you making a big deal out I didn't wash my hands yes I am so she went over and wash your hands came back and she did throw the pizza dough away and started over I wouldn't be sending you this message if she didn't have such an attitude because I asked her to wash your hands
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Cons:
  • Without washing her hands
  • Fact that she handel money and went to fix my pizza
Reason of review:
Not as described/ advertised
Mariaclara Qgs

Never again

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I have ordered many pizzas from the Leon Springs, TX franchise, and was pleased with the quality of your product. Not just the pizzas, also the chicken wings, chicken bites, et al. My last 4 orders were below the usual quality, i.e., lukewarm with un-melted cheese, cold, soggy crust, and a receptacle for grease. I ultimately dropped Domino's from my list of favorite restaurants. I thought I'd give it another try, I had not purchased a pizza for several months and the pizza I received today was abhorrent. I always order a pepperoni pizza and the taste and quality have been what I expected, never too greasy, generous with the toppings, crispy crust and perfectly melted cheese. The pizza I received today is of such poor quality it is uneatable, truly, I will not eat it. Grease is floating on top, an unacceptable bowl of grease. I don't know what has happened, but I can tell you that you have lost me as a customer.
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Loss:
$8
Pros:
  • Previous quality
  • Fast delivery
Cons:
  • Paying for 4 pizzas that went directly into the trashcan
  • Selling products that have sat around the kitchen for a while
  • Amount of toppings has dwindled
Reason of review:
Bad quality

Preferred solution: I am not looking for a payback. Thank you.

Anonymous

Short Review on March&nbs-04:00;28,&nbs-04:00;2017

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They refused to deliver my order... store #5570 full of ***
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Reason of review:
Problem with delivery
Anonymous

Dominos Pizza - Delivery Service Review

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I tried to order the next time it was 3 o' clock in the afternoon not a busy time and they kept me on hold for a long time so I hung up thinking the would call me back but they did not then my brother called to order a week later and they did not deliver it and 45 minutes later he called and they said that he did not say delivery here's the thing about that though they asked you everytime before if it is for delivery or not but not this time see these our the things that have never happened before ever I would just like to know why now.
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Reason of review:
Order processing issue
Keymari Hrr

Dominos Pizza Manager Review

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I witnessed the manager at etowah nc branch yelling at the top of her lungs at one of her employees. She fired her by yelling. I think it was uncalled for and unprofessional. I will not be going there again.
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Anonymous

Dominos Pizza - Create Your Own Pizza Review

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I have been a dominos customer for eight years. I have always ordered dominos and I mean it. I loved their food and service. For past one year our experience has not been pleasant. They messed up my toppings 4th time. They are giving me money back like others but my whole experience is spoiled when I open the pizza box and find my ordered toppings missing. Moreover sometimes the proportion of sauce is ok sometimes too much making pizza taste too tangy, there should be consistency in the service and recipe. It's the same store for the problem discussed.
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Reason of review:
Not as described/ advertised
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