Anonymous
map-marker New Orleans, Louisiana

Dominos Pizza - Pizza Review from New Orleans, Louisiana

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Very in happy with the customer service I ordered at 11:40 pm went home discovered that they gave me the wrong order everything was wrong 2 pizzas 14 piece wings and cheesy bread of which I had non of called back at 12:40 to tell them I was on my way back to get my correct order the young man tells me they closed could I get my order tomorrow! Well I get there the heavy set young man I spoke on the phone with and a girl who says she's the manager come to the window takes the incorrect order and tells they will make my order. 5 min later the boy and the girl gets in the car together and leaves. Another lady comes to the window to bring my "correct" order that the girl that left supposed to have made. And it's wrong now at this point I'm pissed I only had 1 pizza and wings. And the one pizza was wrong so I had to wait again for my other pizza and my cheesy bread at this point it's 1:20 am my family had fell asleep by the time I made it bk home. Money down the drain.
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Reason of review:
Order processing issue
Anonymous

Short Review on November&nbs-05:00;25,&nbs-05:00;2016

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Terrible experience don't order from dominos in Des Moines iowa
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Anonymous
map-marker Bronx, New York

Dominos Pizza Thin Crust Pizza Review

Dominos Pizza - Simple Review #1473100992
This pizza was delivered to me on 9/5/16 at 2:40pm. Most of the cheese is on the side of box, it just looks horrible.
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Reason of review:
Bad quality
Rooney Ytn

Short Review on November&nbs-05:00;23,&nbs-05:00;2016

Lost call Brazoria Tx I was asked to give my 3 digiet code in the back of my cc and asked for my zip code. My # 210-722-**** Lupe Guel. I have never asked me that before.
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Kypton Ewb
map-marker Tampa, Florida

Nobody has returned my emails or phone calls

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i should of had a credit account.. but of course when i called i have no credit. so i emailed someone on this site they said manager would get back to me and hasnt that was on oct 6 2016. this is crazy. almost been a week and no cal back no nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! not a good look for your company or franchise!!!!! i even emailed this thing twice and no response. this is *** *** that i ave to type 100 words on this *** site not lkke anyone is going to answer me back.... its not that hard to have a boss or manager do there job!!! i just want my food already!!
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Loss:
$32
Pros:
  • Price for the quality
  • Delivery people are nice
Cons:
  • Poor customer service
  • Disgusting
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Resolved
Maciel Dqk
map-marker Minneapolis, Minnesota

Resolved: Dominos Pizza - Delivery Service Review from Minneapolis, Minnesota

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They didn't have my order right, nor did they bring the bottle of coke I ordered. The manager that was working there said that she will fix my order and they should be in its way. An hour later I call back she said that someone was already on there way, and take been two hours since I've ordered my order I still haven't received the correct order and I'm disappointed and I want my money back, she was rude, and I will not call back.
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Reason of review:
Problem with delivery
Aisa Tis
map-marker Elgin, Texas

Dominos Pizza Manager Review

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Went in the Elgin Texas Dominoes location. I placed my order and while I stood there and waited, the manager took 4 more orders and the cash for those orders. Without washing his hands went right back to making pizzas without gloves on. I am the manager for a Laredo Taco. This is completly unacceptable. Not to mention he was sweating and kept adjusting his cap.
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Reason of review:
Poor customer service
Anonymous

Dominos Pizza Delivery Service Review

Over an hour. They did not no i ordered. Their overwhelmed with deliveries. Did not apologize, was rude propably b cause overwhelmed. Not ordering again. From them anytime soon. Not worth it
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Reason of review:
Order processing issue
Anonymous

Dominos Pizza Pepperoni And Sausage Pizza Review

Hello! I went to Dominos in Washington DC on Mst SE and received 2 undone pizzas. I ate a slice out of one of the pizzas a pepperoni and sausage pizza and it was undone. I am very sick at this time! I don't even have enough strength to take the pizza back up to the place!
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Reason of review:
Bad quality
Anonymous
map-marker Evansville, Indiana

Dominos Pizza Pizza Review

Dominos Pizza Pizza Review
Dominos Pizza Pizza Review - Image 2
Dominos Pizza Pizza Review - Image 3
Dominos Pizza Pizza Review - Image 4

I ordered a chicken pizza at 8:12 pm, they delivered pepperoni around 9:00 pm and I immediately called back the dominos store and spoke with Gina( she works there) ,she was so polite and replied with she is going to send pizza with in 15 mins but the delivery boy came 10:12 pm. I tried to take the picture of pizza I didn't expect his reaction ,Immediately he throwed the pizza and reversed his car with full speed and ran away.So I took the fallen pizza pics and been to store to show his manager.she was so polite and she told like she is going to give free pizza and refund my money .

I refused free pizza and asked my money back.

I don't know how long does it take to refund.sleeping with hungry stomach.Mr CEO please take care of your customers. Please see the attachments of ordered time , call history, and pizza pics.

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Reason of review:
Order processing issue
Anonymous

Dominos Pizza - Pizza Review

Dominos in Gonzales, LA tells you to pull around and wait. Ok you go to said window and are then asked to move so they can serve people behind you. You move you get call from daughter to go to window online says pizza is ready. Ok 2 cars do you think they ask them to move?? Nope you wait 15 minutes and then *** girl who had told you to move so she could wait on other people has nerve to say have a good night!!!!!!! Not as long as there are *** like that. If I had to move to serve people behind why didn't they have to move to serve people?? Bc she's a freaking ***!! I personally won't EVER visit that Domino again. I'll drive 30 min out of my way or get service from different pizza place.
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Reason of review:
Order processing issue
Anonymous
map-marker Jacksonville, Florida

Customer Complaint

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I recently made an online order through the domino app. Unbeknownst to me I made an error in inputting my phone number. However, a confirmation email was sent that my order had been processed and was being made. After an hour of waiting I decided to call the store and check on the status of my order. A nice young lady said we have your order in the store. I asked why wasn't it sent out yet and she transferred the call. That is when a very rude and disrespectful employee answered the phone. I explained the situation and when looking at the account he said you put a wrong number so we couldn't contact you and thats not my fault you were not paying attention. He offered to send the same order that had been sitting in the restaurant for now over an hour back out to me. When I asked for a freshly made meal he told me that I would have to wait another hour! I asked for a compensation or anything that could be discounted or added to my meal for this confusion and he would not offer me anything. He went on and on about how he was not going to send his driver back out and he had other orders to feel. Before hanging up in my face he told me, "I am not compensating *** YOU CAN CALL PIZZA HUT OR PAPA JOHNS!!!" This is very unfortunate because my husband and my children love your pizza and they are quite picky as a matter of fact. I am highly upset and disappointed at the service that was rendered at one of your establishments.
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Loss:
$50
Pros:
  • Late night delivery option
Cons:
  • Poor customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Houston, Texas

Dominos Pizza - Pizza Coupon Review

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I will never order from dominos pizza again. Why do they tape coupons on to your order that they will not honor. I tried to use a coupon that was on my last order to order, the coupon has no expiration date on it. I was trying to order pizza for my elderly mother, the coupon has a title called the "Perfect Combo" for $19.99, coupon # 9183. The assistant manager on shift would not honor the coupon. The store location is in Houston, Texas on Houston Avenue. Really sucks that they send coupons they will not honor. Hello Pizza Hut I guess I will be ordering from you from now on.
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Reason of review:
Poor customer service
Anonymous

Dominos Pizza Customer Care Review

Very disappointed, called and i was told they are Not taking any orders there to busy and backed up.
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Reason of review:
Order processing issue
Malea Rnm

Dominos Pizza Pizza Review

Recieved a burnt pizza, store wont answer the phone.
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Reason of review:
Bad quality
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