Roma S Tpz

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Verified Reviewer
| map-marker Quincy, Illinois

Fellow up I was verbally assaulted on March31st At domino's pizza in Quincy Illinois by one of their employees. The police were called the manager was called the owner was called.his Name I is Jeffery

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I was verbally assaulted on march31st, At domino's pizza in Quincy Illinois on Broadway. I contacted the manager I couldn't contact a customer service of domino's I talked to some gentleman named Kyle?

Nothing has been resolved the owner just laugh his name is Jeffrey MAbrey He acts like it's a joke I am 70yrs Oh I would think he would have some compassion. I wouldn't think he would want his mother or grandmother to be talked to the way that I was made to feel like I was dirt it's all. Ot camera the only reason I haven't pursued it any farther because I have had 2 surgeries and have been able to. I've tried to give him a enough time to come up with some type of solution because I feel I need some Japanese reimbursement that was his employment.

Employer so I would appreciate it if somebody would tell him or have him. Do the right thing or I will go further with this and do everything I can hopefully he will have that will shut the place down they have the receipt and my picture all on there camera with the incident

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User's recommendation: Don't go there they car nothing about there customers especially the elderly customers

Anonymous
map-marker Cumming, Georgia

Order issue

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Took over an hour to put my order in the oven. Call store and just get put on hold. dont know when my food will arrive!!! !!!
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User's recommendation: Be ready to wait 2 hours

Jessica B Nza

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Undelivered Order

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Dominos Pizza - Undelivered Order
I just tried contacting the manager of a store to ask if my food could be remade after employee mentioned that they did not call me or reach the wrong number the manager got on the phone yelling lividly that I was lying about the phone call before he could even ask me what the issue is I am providing proof that no one called they had already offered to bring the food back out because they didnt reach me I was just asking or attempting to ask if I could have the order remade because of the timing that I would receive the order
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Loss:
$26
Pros:
  • Getting
Cons:
  • Quality of food and professionalism

Preferred solution: Full refund

Paul L Ush

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Verified Reviewer
| map-marker Webb City, Missouri

Complaint order

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Original review Jun 08, 2023
I got food that wasn't any good , it was cold and doughy when I picked it up. And they didn't even refund me or did t even make things right like make me better food . I put my whole order in the trash . Its a week later they still never fix anything. BS
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Loss:
$31

Preferred solution: I would like my order made better . I don't want my money back

Lavette W Ktk

Customer complaint

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NEVER CONTACTED AND PICTURES DO NOT UPLOAD. aI VALLED CUSTOMER SERVICE AND STORE AND STILL ISSUES. SOME WINGS WAS STILL BLOODY I HAD TO RECOOK
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Loss:
$20
Pros:
  • Normally food is great but staff overworked
Cons:
  • Bad food

Preferred solution: Full refund

Stephen W Qiu

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Verified Reviewer
| map-marker Brighton, Colorado

Got charged full price not 1/2 price online

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Ordered 1 pizza for 36$ online while they were advertising 50%off online orders I got charged full price and I even applied a 25% tip fix your *** website if your gonna offer a deal abide by it don't lure in to screw people over I ordered 36$ worth of pizza and should have paid 18$ with tip not 36$+tip
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User's recommendation: Pay attention to crooks

Tessa T Zjn

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Verified Reviewer
| map-marker Louisville, Kentucky

Not so great Bread Twist!

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This is the absolute worst!! I love love love the cinnamon and garlic/parm bread!! This location has failed me 3 times, with hard/ dry bread barely any cinnamon on the twists very disappointing also always forgets the icing even tho I pay extra for sauces. Pizza toppings were dry and overall didnt taste great it was like eating day old pizza .on day one . absolutely disgusting very disappointing!
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Loss:
$30
Pros:
  • Cod
  • Timely delivery
  • Order is correct
Cons:
  • Bad cooks
  • Bad at answering
  • Poor management

Preferred solution: Full refund

Lynann Eim
map-marker Los Angeles, California

Worst experience with pizza delivery

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I called my Neighbor dominos after work to get delivery. The man answered the phone, took my order and told me it would be 20-30 min.

I waited 40 assuming most pizza takes about that anyway. I proceeded to call to find out an ETA on my food and the answering service answered and notified me the store had canceled my order but he didnt have any other information. Upon calling the store again I realized they had closed.

Not only were we all starving by this point but now it was too late to order anything else bc I work nights and now everything in my are was closed.

This was worse than getting cold pizza or having to wait 90 minutes for my delivery!

How does a store take your order and cancel it w out at least calling to let you know! Ill never order here again after this.

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User's recommendation: Go to Pizza Hut or another local pizza place

Mikki Xpr
map-marker San Francisco, California

Poor CS

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I am a restaurant manager for the oldest restaurant in California and being in the CS industry for 30 years and this is the first time ive been treated so badly by a staff and their manager, first saying my card was denied then my phone was off then asking for more money for another delivery, screaming at me on the phone then hang up for a failed delivery and refused to refund my 50$
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User's recommendation: Dont order dominos from daly city

Muhammad K Kju

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Verified Buyer
| map-marker Chicago, Illinois

Bad complaint

Dominos Pizza - Bad complaint
My order numerous is 609,I give a $25 cash to the store person,he said your order is $25,04 cents,I said him ok I give it to you my car I have a wallet in my car,I come back,he take the food of my hand said bring the 4 cents,then I give you a food I don't trust you for 4cents,my daughter is next to me ,I don't want a argue with him,I left the food,bring him 25cents,then he give me a food,but he didn't give me back rest of cents,I sthis your stupid services
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User's recommendation: Never fo this location,treat you home less people,they give a free food

Joseph Z Usk

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Verified Buyer
|

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Verified Reviewer
| map-marker Belleville, Illinois

Charged without delivery

Dominos Pizza - Charged without delivery
Order the pizza at roughly 6:30 some woman named Tyra was supposed to have begun preparation on it at 6:38. By about 8:30 I started wondering where my pizza was and trying to get a hold of the store. I was on hold for 45 minutes without successfully speaking to anyone They already charged my account and it is now 10:46 P.M. and I still have no pizza
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Loss:
$66
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Boycott the 4000 West main Street Swansea Illinois store

Anonymous
map-marker Homosassa, Florida

Complaint

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Location in Homosassa FL. In-store visit. Manager very rude, unprofessional and disrespectful. This was prior to me even placing my order. She apologized stating that she has had a very bad day but only as I was walking out to give Papa John's my business. I will never return or order from the Homosassa FL store.
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jessica p Way

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Verified Buyer
|

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Verified Reviewer
| map-marker Gulf Breeze, Florida

I want a refund on my food it was cold nasty soggy and I had a bug in it

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Dominos Pizza - I want a refund on my food it was cold nasty soggy and I had a bug in it
Dominos Pizza - I want a refund on my food it was cold nasty soggy and I had a bug in it - Image 2
Dominos Pizza - I want a refund on my food it was cold nasty soggy and I had a bug in it - Image 3
Dominos Pizza - I want a refund on my food it was cold nasty soggy and I had a bug in it - Image 4
But I know it's on his pizza he bit into it I think it might be a stink bug or a beetle bug but that is disgusting and nasty
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User's recommendation: Maybe not

Ivory B Qal

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Verified Reviewer
| map-marker Sinn El Fil, Mount Lebanon

Did not recieve anyone online

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Replacement pizza.I initially recieve the wrong pizza.The manager promised to replace the pizza when I call another day to request a pizza
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Pros:
  • Good pizza
Cons:
  • Bad customer service

Preferred solution: A replacement pizza

User's recommendation: Coupons should be given as compensation

Anonymous
map-marker Kings Mountain, North Carolina

Having issues with the kings mountain nc dominos

I ordered a pizza online and used their online coupon. Well when I went to pick up my pizza, I was suppose to have 8 piece cheesy bread with it.

So when I go to pick it up all they had was my pizza. I said it comes with an 8 piece cheesy bread. And the manager said it only shows the pizza on our computer, and we dont have any control of the coupons. She wouldnt honor it at all.

Told me to call Customer Service! Now why would anyone pay $15.99 for just a large 2 topping pizza?

Its cheaper than that without the cheesy bread! Makes no sense and I was Mad as *** I will never go back to Dominos ever again!

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