Dominos Pizza
Reviews and Complaints
Very disappointed
User's recommendation: If a customer asks for something directly they should have the option
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Verified Reviewer | Buffalo, New YorkFor an application
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Verified Reviewer | Jacksonville, FloridaNever talked a person never Satisfied I was offered a 60 piece point pizza. What happened to the pizza I bought and the Coke I bought I paid for that free pizza.
- Customer service
- Bad customer service to cheat
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order anything over internet they screws it ip
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Verified Buyer | Memphis, TennesseeFOOD BURNT NOT CORRECT ORDER
User's recommendation: ORDER FROM ANYWHERE BUT DOMINOS THEY DONT CARE ABOUT CUSTOMERS
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Verified Reviewer | Jacksonville, FloridaDominos don’t care
User's recommendation: Never go to dominoes
Charged bank three times manager of store #7244 refused help
- Horrible and unprofessional customer service
Preferred solution: Full refund
User's recommendation: OH *** NO
Received cold pizza 1hr & 45 min later
I place an order for a pepperoni pizza & loaded tots at 617pm EST from 261 N DuPont Highway Unit 4 Dover, De store, I didn't get my order until 739pm. The order was cold & the customer service was horrible.
I called in to speak to the manager & she was rude as *** Placed me on hold for 25 min & 37 sec, then when I tried to explain to her that if she read the company policy, I should get my pizza free!! Which is clearly stated on Dominos commercial & website. She got hostile & hung up on me!! First, if she's a store manager, she needs to be fired & her attitude needs to be redirected elsewhere.
Poor customer service throughout the whole process.
Then she didn't give me a credit toward my next purchase like she clearly stated!! Unbelievable, never again will I be ordering from Dominos!!
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Verified Reviewer | Rockford, IllinoisPricing information
User's recommendation: Don’t do dominoes! I feel right now they’re a rip off for senior citizens or single people
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Verified Reviewer | Saint Louis, MissouriVery rude and not correctly using pizza tracking
User's recommendation: Go to another
Concerned
User's recommendation: Do order from the store on Stateline road in Kansas City Missouri
Complaint
User's recommendation: I will Name on Order: Alys Chew Callback Phone #: 432-349-**** Your Domino's Store: Domino's #6859 **** Linda Ave. Odessa TX 79763 4**-**2-3030 Carryout Time: Approximately 8-18 minutes Order Details Order #: 157 Date: 07/10/2023 1:05PM The following order is being prepared at your store for Carryout: QuantityDescriptionAmount 1 Medium (12") Hand Tossed Pizza Whole: Extra Cheese, Pepperoni, Jalapeno Peppers, Robust Inspired Tomato Sauce $8.74 1 Classic Garden Options: Ranch $6.99 Coupon Used: Any 2 or more for $6.99 each; Choose from: Medium 2-Topping Pizzas, Breads, Loaded Tots, Boneless Chicken, Pastas, Sandwiches, Salads, or Desserts. Food & Bev Total:$15.73 Tax:$1.30 Total: $17.03
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Verified Reviewer | Nassau, New Providence DistrictReally poor customer service
Stop texting me
- Stop texting me
Complaint against staff
DDomToday I ordered my dinner from dominos (Address -493 Plot, Sandhya Bazar, 5, Grand Trunk Rd, Choura Bustee, Shibpur, Howrah, West Bengal 711101) through swiggy but after that Something happened to me which i am sharing with you Please Do read and take Some action against that staff as This behaviour wad intolerable.
So after ordering I got no Text no call from dominos As confirmation As a result i was unable to track my order for about 1 and a half hour, i complained on the swiggy help section they gave me no. Of dominos to call and ask i called on that no for more then 30 times still no response, then i searched Domino's no.
On Google and call on that no. But same no response. Then i had no choice but to visit dominos store for the order status i reached there then there's a staff on the counter named *SUSMITA* i asked Her "what is the status of my order no. 235" she said wait let me check.
Then i asked Why you guys do not respond on calls or you don't get any call she replied in a very arrogant way that *call and check your self* i was already pissed off because i was hungry and the order was late for almost 2 hours with no response. Then she said your order is ready ,so i Also replied to her rudely about the delivery of my order that it's an online order So do deliver it i will not take the order like this, then she immediately Put the order on the table aggressively and said "Time lagega abhi or 2nd lot me jyega" I said i already waited for so long and came to store just to wait for more few hours.
She didn't even reply to me then i asked her name ,at that time she also showed me her badges with an ego on her face for the name then asked name ka kya hi krenge, i said If complaint krna ho to name to lgega hi" then the incident i was talking about happened She threw Her cap on the floor very aggressively and came to me as if she was going to hit me an said "karo complaint kya hoga use" then my brother came in between and stop her. Then I got angry at her behaviour because this is not the way to treat your customer she disrespected me very much, i said to the other staff that she is going to hit me then what would happen if she did Then again she came and said "idhr nai bahar milo dominos ka t-shirt utar ke fir marenge and also said mare to nai na" and then i was going out without taking my order But She was very shameless as a staff that she yelled again that maar to khayegi hi, Then i got angry i get back there and stand and asked the other staff to call her so that she can hit me there only but then test staff talk to me very politely And said we have a huge order ,So i just took my order and left.
Preferred solution: I want you to take action against that staff
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Verified Reviewer | Lynn, MassachusettsWestern ave management if going to get beat the *** up they keep their *** up
Your location is run by *** heads, your manager will answer the phone then have you waiting for 28 minutes till they *** close. So when I go in and I make sure to stall their entire *** night by making a mess of the *** lobby tomorrow night after I see a mf mop I want you all to understand its your management and staff responsible for your it. Youve got some dude deep throating what n the phone for 28 minutes after I call saying in his retarded time sounding like hes got a mountain of *** blocking the sound reverberation from coming out of that *** sleeve hes calling a mouth, oNe MiNuTe PlEaSe Ill go in and see this kid tomorrow *** his store up for wasting half an hour of my time now that all other locations are closed due to retard saying oouuuhhh gimme a minute *** youve gunna last less than that with a car tire parked on your throat I promise
- People there are survived dhamer victims
Preferred solution: Compensation I work grave yard and this little *** doesn’t do his job why would I be punished for this he’s wasted an hour of my life I’m not getting back
User's recommendation: Drive a car through the heroin addict run store
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