MADELINE A Hgq

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Customer service over on Central Ave and Tulane

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Being threatened by a worker while trying to order in the parking lot. I tried to walk in the store but told me I could just order on-line
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Pros:
  • Discounts and cinnamon twists
Cons:
  • Never had one til today

Preferred solution: Price reduction

User's recommendation: Don't look hispanic

Danyelle J Sxi

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Verified Reviewer
| map-marker Houston, Texas

Manager cursed customer out

I was calling to order my meal and placed the order gave her my card info she come back saying it was correct I told her it was she hollered at me and cursed me out . I asked to speak to the manager she said I am the damn manager at this time n said *** your hung the phone up on my face, its the dominoes on Market st in Jacinto city , Texas.
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Preferred solution: The lady customer service and the way she cursed out she needs to be fired .

Linville Dma

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Verified Buyer
| map-marker New York, New York

Not honoring free break glass pizza

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Dominos Pizza - Not honoring free break glass pizza
I ordered online with a free break glass pizza and at end of check out it froze total was $12.06 and the it would not let me order or check out so I called the store and they said call 1-800-Dominos I called and no help it said call the store so they had me chasing my tail not good business. Smh
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User's recommendation: Dominos Pizza Suck

Tanya T Bct

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Verified Reviewer

Can't get into my account

The Dominos system went down last weekend & customers wasn't able to order using their guests rewards point but I didn't know you all was having issues so I thought it was on my end so I kept trying to log in after changing my password multiple times?!
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Preferred solution: Help with my dominos account

Anonymous
map-marker Brighton, Colorado

Domino's no longer wants business

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It's too bad. I tried to place an order based on their constant spam but, no salads are showing on the list.

I thought it was the coupon so I tried to order without it and the salad page loads as blank. So I tried to call the store to ask if they're just out of it but instead got some 'call center' instead of the store! She said to call back and press number 2! Are you guys serious?

So I did but was answered by a LOOOOONG winded advertisement...when I'm TRYING to place an order!

It wouldn't shut up so hint taken, GOODBYE then. I clicked unsubscribe to their spam that they can't even sell, how stupid can a company be?

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User's recommendation: Good luck

LS N

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Verified Reviewer
| map-marker Tampa, Florida

SCAM, DOMINOS DOES NOT STAND BY THERE OFFERS

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On three occasions, Dominos has not stood by their offers listed on line. Calling customer service is a JOKE. Who can say CLASS ACTION SUIT! Shame on you Dominos:(
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User's recommendation: LITTLE CESEARS

Melonie O

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Verified Reviewer
| map-marker Houston, Texas

Need some one to call me regarding a complaint I submitted

I really would like to speak to live person I have did all of that bc they have already gave me a case number
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Anonymous
map-marker Saint Paul, Minnesota

Ripping off customers and horrible treatment of former MINOR employee

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Do what you may want with this but, my minor son worked here (Domino's in Willernie, MN) for 6 months last summer and was literally and explicitly told to "Short people on cheese. Do not give the amount we should.

The more they order (with regards to all ingredients), the less we give them (on their pizza(s))." After my minor son resigned amicably with no issues at all and having been a good employee, the employer (Hat Trick Pizza, Inc. as it's a franchise or DBA) has now refused to provide a 16 year old his W-2 to file his taxes. The IRS and the Social Security Administration is/are now involved as well as corporate Domino's. Lastly, the Washington County Sheriff's Department (who patrols & provides law enforcement for our community) is not particularly happy with this business either as their drivers are diving through our community recklessly (speeding, following too close, etc.) and this was confirmed by fellow employees.

Stay away. This business does NOT seem to support our community and ideals from our standpoint sadly.

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User's recommendation: Stay away.

Eat D Zod

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Verified Reviewer
| map-marker Shippensburg Township, Pennsylvania

Terrible pizza

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They have no clue how to contact a corporate number... They do as they please Disrespectful clowns in Shipp Bet i have spoke w children
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Loss:
$20
Pros:
  • Franchise
Cons:
  • Greed

Preferred solution: Nothing... I will talk low of this franchise I promise to buy anywhere else

User's recommendation: Order from ur local or Pizza Hut

David H Ito

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Verified Reviewer
| map-marker Forest City, North Carolina

Complaint of delivery

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*** delivery and little *** aunt punk manager hung up on me. Some dumb *** kid. Definitely looking for another restaurant. Maybe the franchise owner(s) should hire adults as managers instead of children.
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Pros:
  • Good food
Cons:
  • Terrible employee

Preferred solution: New management to replace children out of high school

User's recommendation: Don't buy here

Orval Bpt

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Verified Buyer
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Verified Reviewer
| map-marker Kansas City, Missouri

Complaint

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Dominos Pizza - Complaint
Dominos Pizza - Complaint - Image 2
I ordered a pizza using my rewards pts I got it carryout and the dominos employee didn't fold the box up correctly and the box collapsed and my pizza fell out of the box as I carried it into my house Ive emailed customer service sent pictures of the box and my pizza on the ground to show the box wasn't folded up correctly
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User's recommendation: Check your box

Tzvi Qrs

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Verified Reviewer
| map-marker Columbus, Ohio

Need to close the Domino’s store in Williamsburg, Kentucky

Dominos Pizza - Need to close the Domino’s store in Williamsburg, Kentucky
Dominos Pizza - Need to close the Domino’s store in Williamsburg, Kentucky - Image 2
The Dominos Pizza in Williamsburg, Kentucky across from the post office needs to be closed the worst food ever. I got my delivery tonight it was cold and it was burnt the last four or five orders that Ive got. I have sent emails made phone calls they have yet to give me food thats worth eating so fed up with you guys.
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User's recommendation: Eat elsewhere

Cheneka G

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Verified Buyer
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Verified Reviewer

Order was incorrect

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Dominos Pizza - Order was incorrect
I placed the order on Sunday I ordered two pepperoni pizzas order your cheesy bread and an order of the habanero wings. However, the wings did not come with any sauce. I called the store back and spoke with your manager Khadijah. She told me I was lying, and she would not replace my order. Very very bad customer service. I called several times she hung up on. She hung up the phone on me several times something needs to be done about this situation. Very very not happy Customer.
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Loss:
$10

Preferred solution: Replace my order

User's recommendation: No, I would not recommend this store to anyone else. As long as Khadijah steals works there.

anna v Vqp

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Verified Reviewer

Major complaint

This all started at 5:04 p.m. yesterday I got out of class wanted to get dinner went to Chester Domino's was ordering and deciding what toppings to put in my calzones after the fourth one picking out toppings the guy at the register told me we don't make calzone I said okay why he's letting me sit there and pick toppings I didn't know anyways then I ordered my two pizzas lava cakes and a soda pop he said 45 minutes I said fine I'll go home I thought to myself I'll go home take a shower and come back cuz I live close by so I did just that I came back in 45 minutes he said I'm sorry it's going to be another 45 minutes I said what do you mean he goes well we're very busy I said I get it but that's almost 2 hours wait so I just canceled it then I went to the other Domino's on coffee Road I called in my order he said it would be 20 to 26 minutes I said fine I got there and he said sorry it's going to be another 20 to 25 minutes I said okay by the time I did get my pizza after 45 minutes of sitting in my car in the rain I went home the two pizzas were cold hard stiff dry thin crust two toppings by the time I got home in the rain this was my dinner so needless to say I had two slices they were horrible and when I got up this morning to make coffee the boxes were still there nobody really enjoyed dinner there was people a lot of pizza left over so it was expensive lesson $52 and it was the most terrible experience I've ever had out of any Domino's and I love Dominnos

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Loss:
$52
Pros:
  • Great puzza
Cons:
  • Bad service

Preferred solution: Full refund

Nhu Opa

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Verified Reviewer
| map-marker Auckland, Auckland

Not satisfied

Query about why i have rung a store and the address does not show up. I ordered a pizza last week from avondale store there wasnt a problem.They wouldnt take my order and told me to ring newlynn store..they also wouldnt take my delivery.
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