Dominos Pizza - Bad ordering
Thus occurred on February 17 at store5464. My order was late, we live 5 minutes from the store,yet it took thr driver 12 minutes to get .
He went to the house next door. The food was cold after waiting an hour for delivery. Then it was.not what i ordered. I ordered a meat extravaganza.
I got an extravaganza with meat. Not what i wanted. When i called the store they told me i evidently when the boy repeated the order back that's what he thought i ordered . Though he repeated meat extravaganza back.
And proceeded to tell me it was my fault. No attempt yo send the right pizza,or apologize for the misderstandmisunderstanding. Just laughing n yell me oh well u ordered wrwrong. I habe been in customer sevice for 40 years that is not how things are handled.
I can assure u i will NEVER order from any Dominos ever again.
And would NEVER recommend you to anyone. I suggest you retrain your employees.
Reason of review: Order processing issue.
Location: 412 Merchants Dr, Knoxville, TN 37912, USA
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