Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

New Reviewer

I am furious! Just ordered a Papa Johns and will NEVER ordered Dominoes again.

Dominoes opened a new store in Round Rock, Texas outside of Austin.

Its Managed by a person named Steven. If he is indeed the Manager, Dominoes is in for a rude awakening at that store.

Normally my order gets routed to the Gattis School Road store which is an excellent store, but Dominoes this time routed me to a new store on Hwy 620, which was fine, except for the fact that the tracked showed they had been quality checking my pizza and pasta for 40 minutes. So, I naturally called the store and spoke to Steven, the manager. I asked him if the tracker was working and he said, I only have two drivers and just because you call, dont think Im putting you ahead in line.

I stated, Steven, how long has my pizza been sitting there. He said 40 minutes. Then he literally yelled at me, Its not my problem, but its your problem. I said, what?

He said he would remake it but it would take an hour and twenty minutes to get here. I was completely flabbergasted. I could tell Steven was not cut out for customer service, stress or the pizza business. I told him to stop raising his voice at me, to cancel my order and I would be reaching out to Dominoes Corporate to report him.

Next he said, I cancelled your order and your refund will be back to you in 3-5 days.

I could care less about the refund, I wanted a pizza and a pasta which is what I ordered.

Until I receive a huge apology from Dominoes, I will be doing everything I can to publish this story on social media. In the time it took to write this, Papa Johns just deliver me a hot pizza!

John O

Round Rock, Tx

User's recommendation: Never order a Dominoes Pizza!!!

Product or Service Mentioned: Dominos Pizza Manager.

Monetary Loss: $20.

Preferred solution: Fire this manager, apologize and suggest a solution.

Dominos Pizza Cons: Mgr yelled at me not notifying cant deliver piizza, Mgr yelling at me.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Dominos Pizza Reviews

  1. 1168 reviews
  2. 542 reviews
  3. 499 reviews
  4. 246 reviews
  5. 110 reviews
Dominos Pizza reviews