Contact Dominos Pizza Customer Service
How to Reach a Person at Dominos Pizza
Verified Contact Information
Customer Service Number:
-
1-734-930-3030
Sales/ Reservations:
-
1-704-982-6777Albemarle, NC
-
1-507-373-3331Albert Lea, MN
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1-734-769-4444Ann Arbor, MI
Dominos Pizza Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Dominos Pizza Phone Number
1 (734) 930-3030
Average Hold Time
00:03:27
Average Calls duration
4 minutes
Dominos Pizza Live Agent Availability
1% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Dominos Pizza Customer Service Rating
2.9 out of 5
Call Volume by Day
View full overview ›
Dominos Pizza Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Dominos Pizza Phone Number | 1 (734) 930-3030 |
| Average Hold Time | 00:03:27 |
| Average Calls duration | 4 minutes |
| Dominos Pizza Live Agent Availability | 1% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Dominos Pizza Customer Service Rating | 2.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Product/ service, staff, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to Dominos Pizza | First and last name, email or phone number |
Call Volume by Day
Contact Information
Dominos Pizza Website:
Dominos Pizza Help Center:
Corporate Office Address:
Domino's Pizza LLC
30 Frank Lloyd Wright Drive
Ann Arbor,
Michigan
48106-0997
United States
Other Info (opening hours):
Additional Fax Numbers:
Legal: +1 734-327-8877
Summary of Dominos Pizza Customer Service Calls
17.3K
TOTAL
CALLS
CALLS
03:46
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dominos Pizza?
Product/ Service Question:
- “Complaint”
- Complaint rude employee
- “I order food never got my food”
Staff Question:
- Rude Manager
- Deli ery driver not bring all of order, called store talked to manager and he argued with. Me about what receipt says, and refused to .ake right on order
- “Poor service”
Shipping and Delivery Question:
- “Didn't get the right order”
- “Order issues”
- “I was trying different. The delivery guy took money out of mine debit card without my permission. I want to speak to someone right now and I want him fired.”
Payments and Charges Question:
- “Refused to complete order when I refused to give credit card number over phone”
- “Over charged me”
- “Charged me for 2 orders. Store did not get order.”
Refund Question:
- “Refund”
- “Because IV waited more then 1 hr and when my pizza got here it was cold and hard and they made my pizza wrong I called right a way and the guy Connor River Connor River told me that he couldn't give me my money back because I paid in cash well duh I”
- “My order got messed up and I would like my money back because I’m never going to get pizza here again your general manager is a joke”
Request for Information Question:
- “Please place an order.”
- “It will not allow me to place an order”
- “When trying to place an order tonight at Domino's, the person answering hung up on me the 3 different times I tried to place an orderme”
Account Question:
- “Account problem”
- “You locked my account I can not order”
- “Trying for 3 days to get my account unlocked”
Cards Question:
- “Money being held on my card”
- “Gift card prob9”
- “Gift card”
Employment Question:
- “My w-2 form i haven’t received yet”
- “W2 taxes”
- “W2”
Activation/ Cancellation Question:
- “Cancellation”
- “Can't unsubscribe”
- “Order cancelled kids are hungry”
Website/ Application Question:
- “I can't order online”
- “Well the app down now and the last time I had away almost an hour and a half for my pizza cuz the other one was down”
- “My Domino’s Pizza app is not working. I have 60 points accumulated and I cannot use them or get any further rewards for three months now.”
Return/ Replace Question:
- “I tried to call y'all couple times I called talked to someone and I will put to get my replacement food but the paper would not that I call you a couple times to let y'all know that they would not place my food and they did not give me my money back”
- “Order wafagww⅔u we is this is nine no nos not correct”
- “Incorrect order and terrible customer service”
Other Question:
- “To order pizza”
- “No satisfaction”
- “I want a pizza”
Compare Dominos Pizza Customer Service To
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Dominos Pizza