As I long time Dominos customer, I'm having an issue that has been going on for at least a year, and that is either by the App or the Online ordering, the pricing doesn't work correctly. For example, you pick a Large Pizza with any toppings coupon for $13.99 and start "Build your Pizza".
You add pepperoni. Price increases to $15.49. Double Pepperoni, Mushrooms, Onions and Green Peppers. Boom! $22.99 + $3.00 delivery fee and taxes, basically $28 pizza. Explain how $22.99 and $13.99 are the same.
I have repeated examples of this. 2 2 Toppings Larges for $18.99
Select Beef and Pineapple. Boom, $21.99 + fees and taxes. Etc etc
I have reported it numerous times, but it's never fixed. When you call the store they say "Yeah Online always messes up, just call us...." Really.... and getting them to honor the Online coupon when you have to call can be a real chore.
I wouldn't mind if this was rare. It isn't. It's almost every time, and the "error" is always in their favor.
More Review Details
- Reason of review:
- Pricing issue
- Product or service
- Dominos Build Your Own Pizza
- Review category
- Fast Food