Manufacturer: Dominos Pizza Category: Customer Care Clear all filters (157 of 157 reviews match)
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My husband Ordered butter garlic sauce for his cheesy bread .They forget the sauce again at delivery. My husband calls there and a argument happens over phone. I go to dominos to pick up sauce the person in charge swears in front of my eleven year old son. Says my...
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Anonymous
Anonymous

File a BBB complaint and contact Corporate directly. If this is a franchise, ask to be directed to the owner.

Product
Dominos Pizza Customer Care
#1101428
The Agm Danita from the Lansing store in Michigan gave me a $20 credit to use on my next purchase since the pizza took forever to arrive and wasn't right.So i ordered pizza and tried to use the credit and nobody had and any record of it and acted like I was lying! I've...
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2.6
Product
Dominos Pizza Customer Care
#1094991
A couple of months ago my wife and I ordered a Domino's Pizza.The delivery came as expected, Nice looking Pizza, my wife paid for the Pizza with a check, 15 dollars. Big mistake too. A month later as I recall, we get a letter from a collection agency for $45.00 because...
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Product
Dominos Pizza Customer Care
I didn't like
  • Unprofessional staff
#1094564

Dominos Pizza - Bad customer service

#1086983
The customer experience on a personal level and a local area was incredibly terrible. I felt the need to report this and spoke with a very nice individual named Kelsey. She helped me immensely which is much to say considering that I spoke with three very rude and inhospitable individuals from a local arena.
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Dominos Pizza - Horrible

#1081349
1.0
Details
I didn't hear my name being called then the man behind the counter started calling out fat names !!! Then the guy who helped me said miss what's your name again the one I tipped , yes I'm over wiegh just had a baby !!! What a sorry bunch of *** you have work young and with no respect!!!
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Dominos Pizza - Bad customer service...

#1074025
1.0
Details
I call trying put a order in every since 7:30.just took my order at 8:44...Had me on hold for the longest....They are rude answer the phone,with attitude....
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Customer service

Dominos Pizza - Bad service

#1071294
1.0
Details
I ordered pizza and they told me to wait for 45 minutes to get it ,after waiting an 1 hour i called them back and they said i have to cancelled order or go to pick it up
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Customer service
Rude service.Don't answer when it gets close to closing time. Cancelled my order so they dont have to deliver. Reporting this horrible compan ethics to their coporate office as well. Couldnt call to modify my order, and add pineapples on my pizza. HORRIBLE. Just...
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1.3
Product
Dominos Pizza Customer Care
I liked
  • If you cared more about your customer
  • People who value their position
I didn't like
  • Not answering the phone near closing time
  • Poor customer service skills
  • Order being cancelled
#1089560
The employees seem to be unsupervised mostly young kids bumping their music in their cars all day long speaking in and out of the driveways like idiots making a mess of the back area that is common area for other business owners including smearing *** and Lighting on...
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Product
Dominos Pizza Customer Care
#1082737
Store # 8390 7/25/2017 8:45PM, This is by far the worse't I have been treated by a fast food employee ever and I will never go back to this Domino's or any other one.I am 68 years old. I ordered as advertised 2 medium 2 topping pies, I added peppers to one of them....
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1.8
Product
Dominos Pizza Customer Care
#1079472
My elderly mom called in to order a bread bowl pasta from dominos that's located on chestnut st.She got home and realized it was not in a bread bowl and called back to try to get everything figured out. As I sat next to my mom listening in on the call the manager on...
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Anonymous
Anonymous

Stick up for your rights as a customer. Customers can make a business or business can fail.

1.7
Product
Dominos Pizza Customer Care
#1077611
I place an order online with the Domino's Pizza located at 680 High St, Burlington, NJ.I was late and I wanted to order a decaffeinated. When my order arrived I discovered that the soft drink I ordered was caffeinated. When I called up to correct the order the person I...
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DominosCares
DominosCares
Dominos Pizza Verified Representative

I apologize for this experience! Please contact us at bit.ly/dpz_cares and please mention reference#2883549 so we can help make this right! *TH

Anonymous
Anonymous

Stick up for your rights. That mgr should of been fired. They are in a customer service business.

Product
Dominos Pizza Customer Care
#1076761
I'm always ordering from Papa Johns but they opened a new dominos across the street.I ordered for family like 7 mths ago and yesterday I finally ordered for myself. I walked in to pay and the employees were more concerned with my speaker phone convo that I was having...
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DominosCares
DominosCares
Dominos Pizza Verified Representative

I apologize for this experience! Please contact us at bit.ly/dpz_cares and please mention reference#2883550 so we can help make this right! *TH

Anonymous
Anonymous

they prob don't like ppl who insist on talking on their cell phn while conducting business at service/sales counters

3.0
Product
Dominos Pizza Customer Care
#1076129
i orders a pizza july 15 2017 at.7: 30.... i went there after 45 minute as i pormissed the cashier charge me for my order and waitng time is awful thr crue is more than the custmer waitng... but no cordination wht so ever..awaited fir almost anither 45 minute with my...
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DominosCares
DominosCares
Dominos Pizza Verified Representative

I apologize for this experience! Please contact us at bit.ly/dpz_cares and please mention reference#2883556 so we can help make this right! *TH

Product
Dominos Pizza Customer Care
#1074729