Product: Dominos Pizza Customer Care Clear all filters (0 of 340 reviews match)
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Dominos Pizza - Terrible service

When ordering 3 pizzas. They got our order wrong. We waiting 2 hours to get it and it was cold. When we called the store to discuss it, we were hung up on several times
Product
Dominos Pizza Customer Care
#1448048
Ordered via website and paid with my credit card. Was driven there by my 73 year old dad so I did not have a reason to bring my pocket book/wallet. However, I did have my email confirmation of the order. Upon entering and telling them my name for the pick-up I was...
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Anonymous
PerfumedOtter688

It was a horrible experience. One in my 53 years that I have never experienced for a simple pizza pick-up. I did however after emailing twice and calling corporate receive a p...

Anonymous
Dominos Corporate

Would you prefer someone else claiming to be you enter and take your pizza? Next time you order we'll be sure to give them it free of charge. You are such a nice person to hel...

1.0
Product
Dominos Pizza Customer Care
I didn't like
  • Way i was treated upon picking up my order
#1442864
Beyond pissed. Lately I have been getting the shaft by my local dominos, 18807 Union Tpke, Fresh Meadows, NY 11366, to the point that last night my order didn't even show up! When I ordered last week, my order came 3 hours late and it was cold. The driver had the nerve...
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Anonymous
Dominos Corporate

We're too busy to address this situation at this time. Please try again later.

Product
Dominos Pizza Customer Care
#1442323
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Dominos Pizza - Pizza from ***

o ordered a pizza per the tracker it was ready when i went to get it i was advised to wait 15 minutes because the tracker was not accurate.... got my pizza and it was black and not cut. and i mean burnt burnt didnt know dominos you lost me... and everyone else your company sucks and you guys do nothing about it look at all the comments people leave and you guys still don't get it right wonder when you will go out of business if you want pictures look at my Yelp and and your workers should wear name tags so i know who gives me *** customer service
1.5
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Dominos Pizza Customer Care
I didn't like
  • Customer service and quality of food
#1440187
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Dominos Pizza - Mislead

I called back in November 2018 complainong about the bad service i had received. I was promised a free meal for me and my kids. The district manager called my cell phone promising me the next time I order my order would be free. I called tonight the manager did not see any notes or anything under my name for a free meal! This really made me mad. The district manager said he was from SC and when I called the store they claimed he was not from SC. And refused to give me my meal i was promised
Product
Dominos Pizza Customer Care
#1438361
Got accused of not paying , and was talked to very rudely by employee
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Anonymous
PerfumedOtter688

Similar situation with me. It was humiliating and they have no intention on making right. Wouldn't be Johnson City NY would it? Was offered a 50% coupon on next order as if I ...

2.9
Product
Dominos Pizza Customer Care
#1437776
I have gone to the Dominos in Carrollton ,Texas for years and ordered an extravaganza (med) and pick it up myself . This evening I was on hold for 8 minutes then cut off -called back -I told them I had been on hold for 8min when they wanted to put me on hold again--I...
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Anonymous
notgivingit

wow a whole 8 minutes on hold really? and good for them for hanging up on you. i'm so sick of this self entitled world we live in where people think EVERYTHING revolves around...

Product
Dominos Pizza Customer Care
#1433688
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Dominos Pizza - Double charge not resolved

Contacted the customer service yesterday on 12/23 and I was told someone from the store will contact me but no wird until today. Got charged twice for one order and still don’t see a credit on my account. I’ll keep bothering until I get my money back.
3.9
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Dominos Pizza Customer Care
#1432549
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Dominos Pizza - My order wasn’t right and the driver didn’t give me the correct change

Dominos Pizza - My order wasn’t right and the driver didn’t give me the correct change
I ordered a bacon ranch sandwich and there was not any ranch on the sandwich then my order was 16.24 I gave the driver 20$ and he game me only 3$ When he should’ve given 3.76 12/23/18 is when this occurred.
4.7
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Product
Dominos Pizza Customer Care
#1431963
Featured
On 11/26/2018 at 2054 I went to Dominos Pizza store 8876 in Atlanta, GA. I placed a carry-out order for a pizza. As I was waiting for my pizza to be prepared/cooked, I noticed an employee (whom was later identified as the "supervisor") behind the counter where all of...
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Anonymous
Dominos Corporate

So you're saying our employees don't deserve to have lunch breaks? It takes a truly evil person to not give their employees lunch breaks.

2.2
Product
Dominos Pizza Customer Care
I didn't like
  • Lack of sanitation
#1424871