I'm in Evansville, Indiana. I ordered a pizza from 421 North Joseph Ave B.
The pizza delivery guy never shows up. So I call 2 see what's going on. He tells me he knocked on the door. Which is a lie.
I was waiting on him in the parking lot the whole time. He never showed up. They stated they would send him out again. Once again I wait in the parking lot no show.
I call back 2 see what's going on. He told them he tried again. that was a lie. Also 2 be clear I'm 5 minutes away.
I ask 2 speak 2 the manager. He states his name is Theo. I tell him my issue. He acts as if I'm lying.
Why would I not answer my door or anything if I prepaid for the pizza. That's just common sense. Horrible, Hortible customer service. The Manager and delivery guy need 2 be reprimanded.
My kids are hungry and since I used my last bit of money on the pizza. Who knows if it will be refunded.
We can't eat anything tonight. Thanks a lot dominos.
Product or Service Mentioned: Dominos Pizza Delivery Service.
Reason of review: Poor customer service.