Dominos Pizza Delivery Service Review from Yonkers, New York

121 of 906 Dominos Pizza reviews

Drivers refuse to deliver to apartments buildings. They call you and say that I had to come downstairs and meet him on the street inorder to accept my order. When I asked why, he said that its store policy that drivers do not come up stairs.

On my customer profile I wrote on the "Delivery Instructions" : "Ring (my name) Bell, Come up to 3rd floor".

IF, there was a problem with this and IF there's a store policy regarding this, why didn't they call me BEFORE the order was accepted ?

Why aren't customers informed of this store policy ( if it actually exists ) before the order is taken & accepted ?

THIS PLACE IS A JOKE !!!!

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Delivering my own order
    • Being insulted & ignored

Reason of review:
Poor customer service
Product or service
Review category
Fast Food
review #842226 by
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121 of 906 Dominos Pizza reviews
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