Dominos Pizza Delivery Service Review from Yonkers, New York

159 of 946 Dominos Pizza reviews

Drivers refuse to deliver to apartments buildings. They call you and say that I had to come downstairs and meet him on the street inorder to accept my order. When I asked why, he said that its store policy that drivers do not come up stairs.

On my customer profile I wrote on the "Delivery Instructions" : "Ring (my name) Bell, Come up to 3rd floor".

IF, there was a problem with this and IF there's a store policy regarding this, why didn't they call me BEFORE the order was accepted ?

Why aren't customers informed of this store policy ( if it actually exists ) before the order is taken & accepted ?


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Advertised vs Delivered
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Customer service

  • What I liked
      No items
  • What I disliked
    • Delivering my own order
    • Being insulted & ignored

Reason of review:
Poor customer service
Product or service
Review category
Fast Food
review #842226
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159 of 946 Dominos Pizza reviews

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