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I usually order dominos pizza from other locations and the food is quite excellent.However, this particular location did not appeal to me.

The pizza was burnt. The cheese bread was burnt and delivered with no sauce. I attempted to call the store to make this right, however, the store manager would rather argue with me and tell me that the order was not burnt but rather "well done". I have no reason to lie about the appeal or lack thereof concerning my order.

I even have pictures for proof. So instead of placing a new order, I decided (after the verbal exchange with the manager) that it be in my best interest to just get my money back. Once again the manager says to me "if anything is missing from the order then You will not get your money back". This cannot be real.

I placed an order and taylored it to what I like, not the presentation that was given to me.This is totally unacceptable and something should be done about it immediately.

Review about: Dominos Pizza Pepperoni Pizza.

Review #1007139 is a subjective opinion of a user.

Customer service
Quality of Food
Delivery Service
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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Elk Grove Village, Illinois, United States #1285830
Having worked at a pizza delivery place,let me assure you it is staggering the number of people that will order pizza, eat it and then demand their $$$ back. Now, having said that, yes that pizza is overcooked.

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