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Stephen,

I am very sorry for the unacceptable experience you had with our Lowell location. Domino's Pizza takes great pride in providing the quality products and service you have come to expect and trust every time you place an order with us.

I have forwarded your concern to the franchise owner of this store and requested a follow-up with you as quickly as possible to resolve your concern.

Please know your business is important to us and we hope you will allow us the opportunity to serve you very soon. Don't hesitate to contact me if there is anything I can do for you in the future./ This is the response I received to my complaint and no follow up has ever transpired. So much for customer satisfaction.

Location: Lowell, Massachusetts

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Guest

:( Pizza took more than an hour and Quality check for 30mins.... ended up cold pizza...

Guest

Pizza took nearly an hour and a half to arrive. Pizza was cold and part of my order was incorrect. I will never be ordering dominoes again....

Guest

I had the same problem just yesterday. They never failed before, but last night the pizza was cold, thinner and didnt taste as good. Anyway, it was the last time I ordered from Dominos.

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