I ordered 36 buffalo wings for the price 28.00 dollars, but i order from the wrong dominos. I live in Shreveport off Youree dr so i thought i was ordering the wings from the dominos on youree but instead i mistakenly ordered them from the dominos on heard ave.
When i realized what happened i immediately start calling them to cancel the in which i had already paid for. I call about 10 to 15 times back to back on Friday 17th but everytime the girl picked up she would say (hold please) and just put me on hold. I was on hold for an hour and then another time for 40 minutes. I called the dominos on youree dr up the street from and asked them how can i contact a manager or supervisor, but if course they wasn't any help period because they said that they didn't know about that store.
So i called Saturday and still nothing. But i call on today Sunday 18th and someone finally answered and i explained to the girl what happened but of course she said that she didn't see it and she hung up in my face. So i called and called and they would pick up and hang up and then they just stop picking up period. I paid 28 dollars for those wings and i didn't get them but they got my money and themselves some free wings.
I guess this is how dominos treat their customers, they take their money and get free food.
So ill never go to any dominos ever again and i wilk warn my family and friends about them also. Im not a thief and i feel like the employees and the manager needs to be fired because this is obviously not the first time they have did this.
User's recommendation: Never order from dominos in Shreveport on hearn ave because they are rude and thieves.
Product or Service Mentioned: Dominos Pizza Buffalo Chicken Wings.
Monetary Loss: $29.
Preferred solution: Full refund.
Dominos Pizza Pros: Been a customer for a long time.
Dominos Pizza Cons: Was disappointed in my order overall.
Location: 5604 Hearne Ave, Shreveport, LA 71108