2 days ago I ordered a pizza online from the closest Dominos Pizza branch to my house (Kucukyali-Istanbul). They delivered it on time but when I opened it there was hair on it.
It was almost 8 cm long and doubt it was either human hair. It was obvious that the hair was cooked with the ingredients.I took the pictures and sent to email@example.com. A few hours later someone called from the said branch (probably the delivery guy) and offered a new one which I refused and asked for refund. Later someone else called again and asked for the bill, he said they can not refund otherwise.
The bill was already thrown to garbage and it was all in their records since it was an online order, I even gave them order number. I was very pissed with their behaviour. They don't feel sorry about the situation and can not consider or care about the consequences of their act.
I don't believe that Turkish employees (even the head office) will be any of help therefore I am writing it here. This is not about the money I paid, this is about their unwilling to help and disregardful manner in a possible health issue.
Product or Service Mentioned: Dominos Pizza Pizza.
Monetary Loss: $15.