
Dominos Pizza
Dominos Pizza Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dominos Pizza has 2.1 star rating based on 3354 customer reviews. Consumers are mostly dissatisfied.
4% of users would likely recommend Dominos Pizza to a friend or colleague.
- Rating Distribution
Pros: Been a customer for a long time, Good pizza, That the location is convenient for me.
Cons: Poor customer service, Customer service, Bad customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dominos Pizza has 2.1 star rating based on 3354 customer reviews. Consumers are mostly dissatisfied.
4% of users would likely recommend Dominos Pizza to a friend or colleague.
- Rating Distribution
Pros: Been a customer for a long time, Good pizza, That the location is convenient for me.
Cons: Poor customer service, Customer service, Bad customer service.41% of users think that Dominos Pizza should improve its Customer Service.
47% of users say that they might use Dominos Pizza in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Bake", "Do not go", "Good luck", "FLOOD WITH YOUR UNHAPPY REVIEWS", "If you want your food before 2 hours don’t order".
Most users ask Dominos Pizza for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews












































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Verified Reviewer |Burnt pizza
User's recommendation: Bake

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Verified Reviewer |A false report from dominos worker. Said I was gone rob him but paid with my debit card sound funny don't it
Ok now it sounds funny but very *** up mother *** no good damn we'll it cold out side who would put on a skull cap mask what dummy would pay for a pizza with his private debit card then rob the pizza man for nothing any fool pay with a card then in his yard rob a pizza man got to be a got damn dummy a *** fool I have order from that place sense I was ya high now check this the girls that works at Domino would be the weak point if you was going to do such a thing witch I would never because not a *** dummy like i say the girls that comes out will tell you to your face that I'm completely harmless they will tell you I never disrespect them never harm them all ways pay for my *** in they have came gave me change pulled out Large amount of money they ant never told no one I ever tryed to harm or rob them I don't think like that I was just coming in from hunting the guy saw my fire arm in the arm holster with a lock on it never even said anything about a robbery he pulled up I said hi doing he passed the pizza in pulled out now I'm in my yard in every worker down there will tell u I never commented no such thing ever told them to give nothing I pay for everything down there now run this cross your mind when you put a gun in some one face then say give it up then you got a attempt robbery in that guy came in my yard I for give him because he no good damn well I greeted him he pulled off in I went in the house all of a sudden beating at my door ok I was like hold on I no that ant police but it was. So I'm really not noing what going on so I didn't go out there cause I new it had to be some one has put my name in some more mess but on the other side I was saying I no damn will that domino's guy did not just say I tried to rob him or something it had me thinking all night about what they wanted so I had called my uncle he said no they not looking for you they looking for such in such I said no they became over to my house for what I have not did anything wrong to no one that guy no deep in his heart he lied cause you can put me in front of every worker down there in like I say the girls would be a easy weak point if you was like I say I would never but examples the girl would be so easy to get if it was gone be done but what I'm say you can start with ever girl down there in move to the makes in every last one of them will tell you I'm completely harmless I have never in my life tried to do such a thing but back to this you gone rob the pizza guy but you pay for your food with your personal credit card you might well just walk in to that brick wall you gone rob the pizza man but in your yard you might will just walk into that brick wall you gone rob the pizza man but leave a big walk away right back to your self so simple to see that in you look at my Domino history 205 9th Street warrior Alabama look at the cash I spend down there for years in years of history large amount of money I've spent down there that *** liked to got me put in jail it was not cool to do that less you was really harm I no for a fact the girls even get out the car at night in it very dark in my yard in then you have people coming in going around there you never no what might be out there look at that big bob cat they had on the new shoot I'm not going out there that time of the night with out some protection but I don't no what that guy was thinking but I'm pretty sure he noes no one would pay for a pizza with his personal card then rob the pizza man you got to be a junkie or *** hungry one in I keep fat bank roll in *** I'm the *** that keeps them going *** I'll order two three times a day in ant nobody else ever said I tryed to rob them I want the big mother *** manager to no he told a got damn lie in I just don't like that *** got my family thinking I'm bout to rob the pizza man.thst sad that bad you ant *** you got to rob the pizza man you one *** up person to rob any one I do one thing I give a shot out to them girl at warrior Alabama store they got heart they got more heart than his lying *** would ever have he no that just hurt me got police all over me like I really did something to him I would do no such thing not with a gun any *** way that gun ant to play with u carry my fire arm just like everyone else does in it solid dark out there you don't no who be on them Street or in them woods it just ant safe no more to be out in the dark woods with nothing to protect your self but I don't no what to say to him but if you feel harm I'm sorry but I can't give a sorry for something I never did to you if I did something to you to harm you then I owe you and apology but that just me it dark on 10th Street in 9th street then you don't no when you step out side anyone might be out there but from my heart to your I would never harm you fact fact fact I just don't think like that never have never will I don't no why you would go in say such a thing that wrong when someone really has harm you then you go in report them but I see nothing wrong with my fire arm in the holster locked on arm strap gun ant to play with but my thing to help you out why I carry it cause the area I'm in in the people around me they do bad things on 10th in 9th street you never no who might be out there in them woods it been times I woke up in looked at my camera see them looking through my window they don't no I see them you just don't no what might happen up in this area so many new faces in I live alone over in a black hole so that my reason I carry a fire arm but to you if you felt I would do you that way I would never do that to you I would never harm you in while you on my property in that dark I'm going to keep both of us safe that one thing you will never have to worry about is me doing that to you so I don't no what you told them but it will be none of that happening on my grounds to you to no one so if you see this message I hope you get a better understanding so I hope all of this blow over cause I been ordering from there for year it don't I can understand but I no it wouldn't be right cause I got long history with domino's very long history in no one has ever did that in every door dash has saw me with that fire arm on me not one of them will tell you I ever did such a thing cause I'm going to protect them once there on my grounds I don't harm some one that not harming me but like I say it dark in my area in you never no so if you see me you are not gone be harm in I don't hang with any one you see me I'm always alone in if someone did try to harm you they gone harm me to cause I'm gone get some act right you came to do your job in In you ant got to worry about no one doing *** to not on my grounds they don't even come my way with no activity like that cause they no I don't play in I'm not gone have that round me so if you do see this you have a better understanding about me I'm cooler than the ice in your freezer I don't think like that thinking like that will get you out in prison in that ant for me I love my freedom but I can see some of what you see but I'm gone help you out a little the only way a person would try in do that is he got to be broke or dumb I grew up here born in raised here every body noes me you probably do to I was a star I was the pitcher for warrior I had the whole warrior watching me I don't think in that way I cover up cause I hate cold air period I'm not a fan of I say again you will never ever be harmed by me you don't believe me ask the girls they will automatically tell you I can make you that promise in I ant even mad at ya but no the difference in being robbed harmed in not harmed I hope you understand if you don't I don't no what to say but I no you got my folks thinking I did such a thing but it all good but when a person pays for it he not gone rob you I can tell being scared like that makes people look at in want to take advantage of you not me others that how it starts people look at you so don't be afraid when a person has paid for something now on the other hand yea but any fool noes the pizza man ant got no money I never been a fan of robbery now we talking base ball we talking business but robbery *** you can keep that og
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Verified Buyer |Food made me physically ill
- Use to be the best
- Have poor customer service
Preferred solution: Full refund
User's recommendation: Don't go to the store on timberland

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Verified ReviewerCharges
I feel like there should be probably a minimum!! of at least 10 pizzas owed to me as much as I eat at my Domino's and this is the reasons why: number one is mainly because nine times out of 10 especially since the new answering service has been incorporated my pizza never has enough pepperoni on it, and you can see by my order record every single time !, I order extra pepperoni and nine times out of 10 the pepperonis that I get on my pizza never looks like the picture and according to the research that I've done at Domino's there is supposed to be a minimum of 50 to 75 pepperonis when you order extra pepperoni and I can guarantee you I have even taken pictures of my pizza before and currently, and I can guarantee you there's almost nine times out of 10 there are 20 pepperonis or fewer when I order extra pepperoni on my pizza I even went through the extra hassle to call the store right after I place my online order to make sure that number one it has extra pepperoni on it and more importantly or just as important it's cut through and through there's nothing more that drives me nuts then getting into the car with my pizza because I almost always do carry out, and I grab a slice of pizza out of the box to eat on my way home and instead of one slice I pull two or three out messes up my pizza and messes up in my car of course since lately whenever the answering service was incorporated it's 10 out of 10 times that there's never enough pepperoni even though, which I'm sure helps out the store greatly it's a pain in my *** because whenever I call now to make sure that it's cut through and through, and it has extra pepperoni I always have to talk to some people before I get transferred to the store and by the time I get transfer to the store they've already got it made and in the oven which is a feather in their cap don't get me wrong because that means I get my pizza a lot quicker than you can at any other place that you order pizza from whether it be carryout or delivery they are the quickest they are the best they are the most courteous respectful and positive employees when you meet them whether in the store or at your home that tells me only one thing that Domino's is taking care of their Frontline soldiers which is a feather in their cat most definitely if you don't take care of your front line soldiers they're the ones that do your advertising by showing up positive Peppy respectful looking clean and courteous says it all about the company taking care of them the only other problem I have as you can see in my ratings is the website I build and repair computers I have now for over 30 years including building websites, and it just drives me nuts whenever I order online, and I don't know how many times I've mentioned it to the store and there's, and they mentioned it to whoever is working on the website I bet you right now I could go to place an order and the Fanta orange I don't know if the other pops like Coke or whatever if they're the same way, but I know for sure I always order Fanta orange and there is never a selection for a 2 L only for the 20 oz and that brings me to the other problem that I have and that is since I do carry out all the time of course it wouldn't matter if it was carry out or delivery if it wasn't for convenience only I wouldn't even order my pop from Domino's because what I have to pay for one 2 L I could purchase three at Walmart on the way home of course I got to get out of the car and not be lazy and go straight home have to deal with the checkout and walking all the way to go find the pop and bring it on out Etc of course that's me just being in pain unfortunately like I said, but it's convenience and boy we end up paying for that convenience which I don't think is right especially since I got two blown out discs in my lower back and having to get out of the car and walk and go all the way into the store just to get a couple of 2 L to save a couple bucks in the way gas is price it's easier just to pay the extra at Domino's, but I wish it wasn't because I end up getting less pop Because unless you're one of the elite in this world because there is no middle class anymore you're either rich or you're one of us unfortunately I hopefully that'll change someday soon but all we can do is prey, fix the website, so it's right and if you can drop the price ...kudos if you can. Well I think I've covered all of my points as far as on the four stars instead of five I have to admit though and be honest about it Little Caesars has excellent Quality Pizza as well and the Little Caesars I use I used to go there all the time because they always I mean always when I order an extra most bestest pepperoni it is extra most bestest pepperoni there's tons of peps on it and for the price you can get two Little Caesars for the price of one Domino's and those are huge pizzas not just 12 in we're talking large and tons of Pep the only reason I quit going to Little Caesars is because of the personal aspect of the business just one day all the sudden I call Into My Little Caesars that's by my house and nobody answered I mean I was just flabbergasted because literally for years years I ordered from Little Caesars in the main reason was because when I called I got to talk to a human they took my order over the phone not texting not online and I knew for a fact that my pizza was going to be right when I went to go pick it up they knew who I was it was a very personal way to purchase my pizza from a business they always knew who JP was and they were already always positive courteous respectful prompt and my pizza was always fresh right out of the oven when I picked it up I'm only 5 minutes away from there so when I got home my pizza was still hot and steaming when I got home and then like I said just one day I call up there because they always answered before the third ring or at least by the third ring every single time third ring somebody would pick up or before the third ring somebody to pick up and take your order and one day boom all I got was the no answer or this *** answering machine and you leave a message and nobody ever would get back to you or the mailbox would be full and you couldn't leave a message even if you got a screwed up pizza you couldn't call back and get it fixed because nobody ever answers anymore and I own my own business and when a customer calls I always pick up by the third ring always that's what businesses should do like Walmart you call Walmart in the beginning third ring man boom they pick up the phone now you could bring any one of the Departments and the phone just rings and rings and rings and Rings nobody ever picks up what if there was a freaking emergency what if I was calling to tell him that the parking lot was on fire or something and nobody picks up you know that's stupid every business should pick up by the third ring no matter what that's just courtesy to the customer so the way I feel is like if you're going to incorporate a answering service or some kind of answering AI you should definitely incorporate that third ring rule that's how I grew up that's how I always remembered it and nowadays it's unseen very very rare does that happen and when it does you bet your butt I'm going to be going to that business because I know they're on top of things if they're answering by the third call anywho I'll let you all go now and I hope I've helped out by giving my opinion I hope you all enjoy your pizzas be safe be well and God bless Respectfully yours JP
User's recommendation: Open the cover up before you walk out the door or before the driver leaves and look at it you know if it's good or not and it's what you ordered or not and I already munched this pizza I didn't get the option for the review until after I started grabbing it but you can sell from the pieces that are there that is definitely not a double pepperoni and that's what I ordered have a blessed day

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Horrible experience
I was cursed out and called a "B" word by an employee named "Amy." I returned my pizza that was discovered to be made sloppy, unattractive, and definitely below Domino's Pizza standards (in comparison to her personality) . She saw absolutely nothing wrong with the pizza and was the most rudest, unpleasant, disrespectful individual I've ever met.
She tried to provoke me into a fight, per her own words - just to be able to call the cops on me.
As a long-time patronizing customer at this poorly managed franchise, the time has come to cut ties. It was not okay how she conducted herself behind that counter as a representative of Domino's, and furthermore, the video of her behavior has been forwarded to the appropriate person's.
Preferred solution: This employee respectfully needs to be held accountable for her behavior and treatment to a customer. In addition to receiving fair compensation for my experience while patronizing this establishment.
User's recommendation: Be mindful of which restaurants you choose to patronize.
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Verified Reviewer |I am so tired of getting pizza with GARLIC all over the crust, when my order clearly said "NO GARLIC CRUST"
- Easy to order online
- New castle de store always puts garlic on my pizza
Preferred solution: Full refund
User's recommendation: Would NOT recommend - order is always wrong

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad order
- Great deals
- Bad customer service
Preferred solution: Full refund
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Verified Reviewer |Incorrect order
User's recommendation: Would not recommend customer service sucks

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bad order
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Verified Reviewer |Incorrect pricing
User's recommendation: Double che k your order and price before ordering.
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Verified Reviewer |Extremely rude service and cold order
- Delivered
- Rude and racist managers ie james hung up on me
- Cold food
- Lost my money an time
Preferred solution: My complet order reissued an apology an voucher for another order in future
User's recommendation: Don't order from bel court dominos
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Verified ReviewerManager BJ at hartwell Georgia dominos was very rude talking over me and interrupting hung up on me when I said you got my order wrong
Hartwell Georgia dominos
GOT my pizza wrong. I called back to let the manager named BJ, know after I finally finally spoke to him !!
he argued with me the customer that he made the pizza himself originally being nice first placing order !! Well apparently BJ you made it wrong sir lets go over the order to be sent out correct this time second time tonight
When I called to let him no he was wrong he interrupted me and was very rude and cutting me off talking over me and even hung up on me!!!
After I told him I wanted us to again go over the pizza together to ensure is correct
He was rude talked over me ignored my request and hung up on me
Spending a ton of money like I do and tipping the drivers very well
And this is what I get ?
A incorrect dry as dry can be tough all dough pizza no pepperonis no extra sauce
He made it himself ? I think pride is his issue bc he made it wrong after taking the order himself then hanging up on me when Im taking wanting to go over correct pizza to be sent back out tonight
I will be talking to corporate managers about this
And now Im sure yet since he refused to listen second pizza will be sent out yet again for second time tonight and I will immediately refuse it upon arrival and ask for a credit money back asap
I will
Look at the pizza before the driver leaves this time if incorrect just simply be sent back refused
All bc BJ the manager refused to simply go over the correct order again apparently the first time he was complacent and not listening correctly to my first order placed !!!
Yikes hartwell dominos in trouble if manager like this running their establishment what an embarrassment like totally
Just give me a refund if you cant make the pizza like the customer asks
And thank you
Letting all know they have had in the past trouble hiring acceptable employees looks like managers as well and still in trouble there that store needs a total cleaned house start over fresh period
- Sent out a bone dry pizza with no pepperonis or extra sauce
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away from hartwell ga dominos
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Verified Reviewer |My pizza was late and burnt very poor customer service from person taking my order
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Verified Reviewer |Complaint about manager
User's recommendation: Don't order from this location worst customer service I've ever had
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint employee
- Your employees need to trained properly
Preferred solution: Apology
User's recommendation: Don't spend your money here

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Verified Reviewer |Wrong order delivered after 2 hours
- Usually good food
- Poor corporate customer support
Preferred solution: Full refund
User's recommendation: I love dominoes but this experience has left me saying NO!
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No one owes you a minimum of ten pizzas. If you cannot afford t eat visit a soup kitchen. At most they should take off the cost of extra pepperoni.
I agree. I think if people had jobs they would not need to beg for free food.