Most helpful review

NOT REQUIRED TO WEAR GLOVES

STORE #6634 employees told me that they are not required to wear gloves as they were preparing orders and walking around talking with dough in their hands! I think that is disgusting! I don't care how much heat those ovens produce, this is gross! I think that you have...
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87 comments
#2057903

I did not buy Pizza it was PASTA HE TOO HIS BARE HANDS AND SCOOP UP THE THE PASTA AT LEAST THEY SHOULD BE REQUIRED TO USE A SPOON SINCE THEY ARE NOT WEARING GLOVES.

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ID
#614708 Review #614708 is a subjective opinion of poster.
Location
Houston, Texas
Service
Dominos Pizza Sanitary Conditions
Reason of review
Food Preparation
Loss
$20
Preferred solution
Let the company propose a solution

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New Reviewer

Disgruntled

Dominos Pizza - Disgruntled
Dominos Pizza - Disgruntled
My whole order was burnt and you'll still have yet to rectify the situation with either a refund or order being made over
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ID
#4017117 Review #4017117 is a subjective opinion of poster.
Loss
$41
Preferred solution
Full refund
New Reviewer

They suck

They double charged me for one order. I want my money back and will never order there again Im not happy
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ID
#4006850 Review #4006850 is a subjective opinion of poster.
Location
Pawtucket, Rhode Island
Loss
$24
Preferred solution
Full refund
New Reviewer

Incompetent phone order people in your new system

Dominos Pizza - Incompetent phone order people in your new system
English was NOT their first language nor were they familiar with the products. I called from my Ann Arbor number to the store on Kirby Drive in Houston tonight and could not believe the total unfamiliarity w/ the menu exhibited by the operator who could not only NOT understand English, they were totally ignorant of the menu. If this is supposed to increase efficiency, it is on the wrong track. Re-evaluation if the process and/ or operator should be your first order of business or you will lose business. Totally frustrating experience!!!
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ID
#4006401 Review #4006401 is a subjective opinion of poster.
Product
Dominos Pizza Pizza
Preferred solution
Just get your people properly trained; as Ann Arbor resident for over 40 years, I am loyal to Domino’s but this almost made me rethink the whole thing!
New Reviewer

Refund

A refund that has not been refunded. Rude and nasty customer service. Also the manager hung the phone up on me while I was trying to make sure that my food was still being delivered. Worst customer service I have ever had once again from that place.

User's recommendation: Not to call the Florence Alabama location.

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ID
#4002480 Review #4002480 is a subjective opinion of poster.
Location
Florence, Alabama
Cons
  • Not ordering
Loss
$23
Preferred solution
Full refund

Service -

Dominos Pizza - Service -
I recently went twice to the Burtonsville, Maryland location. The second visit was to redeem a "redo" for the prior mistake made on my prior online order. Once there to retrieve the replacement item; I order three (3) additional items. Once my order was ready, I...
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ID
#3992428 Review #3992428 is a subjective opinion of poster.
Location
Laurel, Maryland

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New Reviewer

Complaint! Hi

*** dominoes pizza will be calling better business bureau, along with channel 6 news to resolve the issue avoid this location avoid this location at all costs
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ID
#3991434 Review #3991434 is a subjective opinion of poster.
Loss
$116
Preferred solution
Full refund $116 public apology, written apologize and the next 5 order a free

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New Reviewer

My order never arrived

I placed an order on Saturday August 20th 20222 around 2:28 pm for the amount of $63.66. It was my birthday weekend and I was celebrating with a few friends. I placed the order over the phone for Domino Pizza located 2119 Power Rd Suite 102 Mesa 85215. I Order never arrived. Kept calling no answer got bounced to automatic message then phone disconnects. Opened up a case got no response afterwards. Contact customer service got routed to manager gave details nothing happened. No refund even though a case was opened up with all the necessary details

User's recommendation: DO NOT PLACE ORDER AT THIS Domino on 2119 N Power rd Mesa Suite 102 Mesa Az 85215 THEY DO NOT Deliver your order. They steal your money from you credit or debit card and do not give back refunds when items are not delivered they are thieves as far as I'm concerned. It' been almost a month I still have not gotten my refund.

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ID
#3988221 Review #3988221 is a subjective opinion of poster.
Pros
  • Food is good
Cons
  • Can not be trusted with your debit or credit card
Loss
$64
Preferred solution
Full refund

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New Reviewer

About order placed at a store

When I ordered I gave them my address .They didn't say anything about not delivering to my address .Sent me a text said it was on way waited 30 minutes still didn't get my order.I called store they said give it more time .waited ten minutes called back The manager then told me don't deliver at my address They did say anything about that when I placed my order They should have told me when I ordered that's poor business
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ID
#3986306 Review #3986306 is a subjective opinion of poster.
Location
Griffin, Georgia

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New Reviewer

Rude employees and bad order

Dominos Pizza - Rude employees and bad order
Dominos Pizza - Rude employees and bad order
This store at 300 Fairview Ave in Hudson NY 12534 sucks a couple of the staff are rude there and they have a problem picking up the phone when its close to closing time so that way you could make a special request and they Rush to make your food when it comes to...
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ID
#3978613 Review #3978613 is a subjective opinion of poster.
Location
Greenport, New York
Preferred solution
I want the employees who were rude written up or even fired and I want a full apology from them and the corporation itself and I want a full refund of my order because they didn’t make me food right and the quality of it sucked
New Reviewer

Complaint

My call is based on the call service and conversation with employee on the phone. After 2 hours with no delivery I call to get an explanation and I was told I would get my pizzas in maybe 45 minutes. And it turned out another 1 1/2 hours after that and when they got...
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1 comment
#2251360

Bad

ID
#3975204 Review #3975204 is a subjective opinion of poster.
Location
Little Rock, Arkansas

No FREE puzz I was OFFERED BY DOMINION'S.

Have promoe code for a FREE MED 2 TOPPING PIZZA. YET, WHEN ORDERING IN DUNN N. C. CLINTON RD. STORE. IT SAYS I DIDN'T MEET MIM. ORDED AMOUNT FOR THIS STORE. HOW IS THIS A FREE PIZZA THEN ?? CANT TALK WITH A HUMAN TO GET ANYTHING NONE TODAY. YOU SAY DOMINION'S FAILED ME. LET US MAKE IT UP TO YOU. WELL YOU DID NOT DO THIS. IM DISAPOINTED WITH YOUR LACK OF SERVICE TO FIX YOUR SO CALLED FREE PIZZA FOR ME. I BUY FROM YOU OFTEN. THIS IS NOT HOW U DO CUSTOMER SERVICE.
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ID
#3968500 Review #3968500 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

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New Reviewer

Complaint order

Dominos Pizza - Complaint order
Store #5648 order #747. My order is 1- 14" thin pizza with Pepperoni, Beef, left Sausage and right Bacon. I used the $7.99 coupon. Everytime I order my pizza they NEVER cut the way I ask. I ordered my pizza online and asked to "Pie cut." It takes 3 times for them make it right. The man who took my money said "We will give you the pizza that was wrong but the staff crew ate the pizza "In Front of me." Neither of the staff have there name tag. NO HAIRNET. The other staff was calling and texting her personal friends and taking orders on phone line. NO PROFESSIONALISM!!!

User's recommendation: Get rid of the cell phones.

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ID
#3968198 Review #3968198 is a subjective opinion of poster.
Location
Spartanburg, South Carolina
Cons
  • Unprofessional
Loss
$9
Preferred solution
Full refund

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New Reviewer

Complaint on the Di

My review of your stupidity of delivery ordering the pizza like between 12:30 and 1:00 it wasn't late to order they took my order and I was going to pay the cash to the person when they got to my door of my apartment and there was no show so that was a pretty *** *** fault information about delivery in Fulton from of orders thank I would advise nobody to come to Domino's with a bad delivery

User's recommendation: I don't recommend another buddy of my friends to come to the Domino's they can't deliver they don't want money so then that's what it is thank you.

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ID
#3961242 Review #3961242 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Worse pizza anywhere

Manager was totally rude and threatened to block my number. Never have I heard a manager of any establishment say this. And there is no one to speak to at dominos headquarters, its just terrible customer service. Never again!

User's recommendation: Never.

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ID
#3960311 Review #3960311 is a subjective opinion of poster.
Location
Montvale, New Jersey
New Reviewer

Ordered Never Delivered and Declined

I scheduled pizza for my Twin son birthday 2 weeks ahead. The order was supposed to pick by one of my friend . They never create order asking my friend to wait for more than 2 hours. This is really unfair and injustice

User's recommendation: Don’t buy here.

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ID
#3952241 Review #3952241 is a subjective opinion of poster.
Location
Anaheim, California
Loss
$47
Preferred solution
Apology

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