I called to place an order for delivery to redeem my reward of a free pizza and use my free Cinnamon twists coupon. The lady said they can do it and started to place my order and then stopped and said they couldnt do it I needed to do it online and come in.
I asked to speak to a manager. Another person came on the phone her name was Brenna, I asked if she was the manager she said yes, I explained what the other person said. She said in order to get the rewards I need to place orders on the phone. She said for the cinnamon twist coupon I needed to place the order and proceed to check out.
I explained that the items are free and Im not paying for them because their free vouchers. She then gave me attitude and said that when I come to the store shell take it off. I explained that I was placing a delivery order and that I had a toddler. She kept giving me attitude and I asked for her name and store number.
She then questioned me and I asked again if she was the manager she said no she was the acting person at the time.
I asked for her name and store number and she gave me attitude, I explained that I will be contacting Dominos Customer Service and reporting this because this is not how customers should be treated. She said whatever I do not care and hung up on me.
No one should be treated with disrespect and attitude.
The store number she gave me was 7345
3019 S Service Dr Ste A, Red Wing, MN 55066
Preferred solution: Let the company propose a solution.
Location: 3019 S Service Dr, Red Wing, MN 55066