Dominos Pizza Boston, MassachusettsComplaints and Reviews

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2.1 Based on 578 reviews
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  • Customers like
    • Speed of delivery 5
    • Quality of pizza 5
    • Late night delivery option 4
  • Customers don't like
    • Delivery 14
    • Rude clerk 13
    • Quality of food 12
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I order pick ups because i live near to the store and unfortunately i always have this guy named (George)who is yelling and not behaving properly to me and even to others this day he yelled at a child because he was talking and he said he could not take it. Moreover he yelled at another young customers for asking about the offers they provide so he could use them. This is a problem i love dominos pizzas but i and my couple friends might... Read more

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I ordered pizza at 11.06 pm,Its 12.45 am now and yet pizza hasn't arrived. I was promised an estimated delivery time of approximately 49-59 minutes. I am very disappointed with the service as the tracker shows order has delivered(I didn't get the order) I received order exactly at 12.50 am (approximately 2 hours later) Moreover,the order I received had pepperoni and I asked for chicken. This is a serious disappointment in terms of customer... Read more

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Dear: Domino's On August, 21 2015. I placed an order at Domino's in Dorchester on 207 Adams St Boston ma. At 7:01 pm the order was placed. I received a phone call from this #347-416-2148 at 7:27 pm. The caller asked where is your address? Is it in Mattapan Ma? I then responded yes. He stated why did you order from this domino and I responded saying I order from this dominos all the time. He then stated you should have ordered from the one in... Read more

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Extremely rude clerk with a filthy mouth. I won't be ordering from them for the rest of my life.i ABSOLUTELY DON'T RECOMMEND @DOMINOSPIZZA

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Boston store #3784 order tracker for my pizza said it was on the way at 12:04 it showed a hour lAter cold my guess is bumping it off the make line w in 10 mins on a Saturday night in boston then probably sending it on a triple will never satisfy customers or Domino's Pizza standards. In the bright side they were pleasant on the phone and added the double garlic goo on the crust the driver was polite .... I only wish both things didn't occur... Read more

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Ordered from dominos at the Roxbury location of Boston, MA and was the worst experience. I ordered my food at 7:12pm. My delivery went out at 7:40pm and didn't arrive until 9:49. I called twice before receiving my delivery and said they were busy and seemed apologetic but it didn't make up for the extreme lateness. When the driver arrived she was very nonchalant. She didn't even apologize for being late. My food was cold when it arrived and to... Read more

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So I live 10 minutes away from dominoes and I usually order online. So every time I order there is something wrong or missing. It's Either they gave me the wrong pizza or they forgot something. So tonight I order a medium cheese pizza,cheesy bread,and buffalo wings and 3 cups of sauce. So they come to my house tonight and they bring most of the order EXCEPT THE SAUCE. I was so pissed. And the everything WAS COLD! So I complain to the driver and... Read more

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Store: Roxburry Crossing On the 3rd of February 2013 as many others during the Superbowl, i was craving some pizza. Dominoes is the only option for me as my girlfriend is Gluten intolerant. I was happily expecting a bit of an extended wait as it was the Superbowl 2nd quarter. However, well into the 3rd quarter I had still received no answer (there was the power cut as well, 2 hours after I had ordered) so i decided to call and they told me the... Read more

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Last night i order 2 pizza at Dominos Pizza in Marstons Mills - MA.. it was the worst service ever i had in my life... 1 lady the name Dainne asnwer the phone, i couldn't hear good, i asked her to repeat my order, and she asked me , if i'm deaf.... the worst service i had seen in my life, not respect me as costumer for soo long time in this store, i have nothing against to Dominos, but that people been work in there, HAVE NO SKILLS AT ALL! i'll... Read more

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I ordered 2 pizza for delivery from the Domino's franchise location 775 Silver Lane Unit 2A East Hartford CT 06108. When the pizza came, one were burnt really bad, the bread, pepperoni & bacon was black!!! & I mean BLACK! I can't believe they deliver a pizza that burnt to customer????!!! I called & spoke to a guy & told him that the pizza was burnt! He said no it's not burnt it's BBQ sauce, it's dark not burnt! I told him I know I order my pizza... Read more

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