I placed a order online around 4:00pm today on 3/18/21. I have a 3 year old daughter who needs to eat by a certain time.
I placed my order to be delivered at 6:15pm. It is now 6:45 and my pizza is still not here. I get everyone is busy but when you put a certain time for delivery, pay almost $40 and give a $6 tip, I feel like the pizza should be delivered at what time you put down. It said out for delivery at 6:13pm and finally arrived to my house at 6:48pm, when i live 2 minutes from the store.
Pizza was cold, garlic parmesan bites were almost burnt and had no parmesan on them.
Not a happy customer tonight as this is the second time this has happened to me. First time I didn't say anything because I get everyone is busy but I'm not sure if I will ever order from Domino's again!!!
User's recommendation: Make sure you put an earlier time so it gives them time to deliver later.
Location: Hyde Park, New York