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1 comment

I did an online order when i went to pick up they had my husband wait almost 45 minutes past the carryout time because our food was suposably not ready. People who ordered at the store got there food before us.

At the end one of the employee asked my husband gor the name on the order only to fimd out our order had been sitting there the whole time! This is unacceptable we ordered on line for a reason to walk in and out not for them to have us wait there.

To top it all off i called the next day to speak witb a manager said they would get back to me and they never did. Never even got an apology.

Product or Service Mentioned: Dominos Pizza Customer Care.

Reason of review: Order processing issue.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 07, 2017.
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Ordered pizza online for delivery. After an hour of waiting I called thhe store.

The manager said their system was down and the " tracker" was incorrect. When the pizzavarrived the driver said the original driver was in a wreck, that was why the pizza late. I told him what the mgr. Said.

He stated that was earlier. Don't lie to your customers....EVER!!

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